Tag Archives: O2

EE, Vodafone & O2 all plan a 5G launch this year

O2 initially planned to roll out 5G in 2020, but has recently announced that 5G will be available in certain cities ahead of time. Consequently, those in Edinburgh, Cardiff, Belfast and London will be able to take advantage of the 5th generation of network this year.  5G is expected to dramatically out-do the performance of the current 3G and 4G networks. Capable of delivering extremely fast data with estimates between 10 – 50 Gbit/s compared with today’s average 4G download speed of 15 Mbit/s.

“Ericsson predict that 5G’s latency will be around one millisecond – un-perceivable to a human and about 50 times faster than 4G.”

In fact, back in 2013 Samsung tested 5G at 1Gbps and journalists reported that a HD movie could be downloaded in less than 30 seconds. Fast track to 2014 and Samsung set a mobile speed record of 7.5Gb/s in another 5G trail, while estimates predict the speed will reach 10Gb/s, with transfer rates as high as 800Gb/s further down the line, taking your download time of a full length film to around a second!

Five Bulb Lights

While the use of a very high frequency spectrum, above 6 GHz, could support a variety of uses including financial trading, gaming and entertainment, holographic projections, and the potential to support very high demands users in busy areas such as city centres. O2 has demonstrated the innovative possibilities of 5G for UK businesses.  Watch the following video for insights into the development of intelligent transport systems, maintenance through augmented reality and the exploration of real-time robotics…

Vodafone on the other hand won big at the recent 5G spectrum auction and plans to reach an ambitious target of 1 gigabyte per second speeds to its customers at work, at home and everywhere in-between. Vodafone’s desired end result? 1,000 active 5G sites by 2020. Similarly to O2, it seems Vodafone may have accelerated its plans in order to keep up with the competition, with an initial launch planned for 2020 moved to later this year. Vodafone’s roll-out will likely resemble the timeline of 4G which involved a gradual increase in access. In contrast to O2, however, Vodafone’s focus is on rural and urban areas, announcing Cornwall and the Lake District as the two of the first locations to get 5G. Likely to be followed by Birmingham, Bristol, Cardiff, Glasgow, Liverpool, London and Manchester.

Image result for ee 5g

Similarly, EE has confirmed it will launch 5G in the second half of 2019, in two phases. The first cities include Birmingham, Belfast, Cardiff, Glasgow, Liverpool, London and Manchester, including coverage of the busiest parts of the cities such as London’s Hyde Park, Manchester Airport, Edinburgh Waverly train station, Belfast City Airport, The Welsh Assembly and Birmingham’s Bullring shopping centre. As well as the six launch cities, through 2019 EE will also be introducing 5G across the busiest parts of ten more UK cities: Glasgow, Newcastle, Liverpool, Leeds, Hull, Sheffield, Nottingham, Leicester, Coventry and Bristol. 5G Smartphones will also be introduced alongside EE’s 5G Home router for 5G broadband. For more updates on 5G, check back at the CMM blog.

Issues with your Mobile signal? What to do

A loss of signal can be frustrating and detrimental to your productivity. The following post offers a step-by-step self-help guide for those on O2, Vodafone and EE networks.

1. Checking your coverage

Firstly, check the coverage and network status in your area to see if you’ve been affected by an outage. Common causes include extreme weather such as strong winds, flooding or falling trees that can affect network masts, alongside  temporary structures such as cranes or scaffolding that can obstruct signal.

Person Using Black Android Smartphone

If your network is carrying out planned or unplanned maintenance, your signal will also probably be affected, you can find the coverage checker for your network below:
– Vodafone
– O2
– EE
If you’re in uncharted territory, your issue could be the building as the signal strength needed to pass through materials, such as window and walls, varies across different sites. Furthermore, the closer you are to a mast, the stronger the signal you’ll receive – influenced by the lay of the land (hills, valleys, forests, etc).

2.  Check your device

In order to ensure its not your device causing the issue. We recommend turning your phone off and on again to refresh your network connection. You may also wish to toggle your flight mode on and off and manually select your network within your phone settings. In some cases, older software can affect your device’s ability  to retrieve signal, to ensure this isn’t the issue, please check for software updates too.

3. Check your SIM

In order to rule out a SIM issue. You can try your phone in another phone belonging to your network or unlocked, or try a different SIM in your phone that belongs to the same network.

Black Smartphone on Black Table Top

4. Check your account

If your account is on hold, this will also prevent network use. Billing issues or a failed top-up could be the cause of your inability to access the network, to check your account you can login to your account via your provider if available, or if you’re a CMM customer you can call our support team on 01252 854352 or email sales@cmmtelecoms.co.uk.

5. Using Wi-Fi for messages and calls in the mean time

Vodafone

For Vodafone users, all you need to use the WiFi service is a compatible device on a supported tariff including Pay monthly Red Extra or Red Entertainment plans, or a Red or Red Value Bundle or one of the following business tariffs:

  • Red, Red Extra, Red Entertainment, Red Value Bundle, Red Sharer
  • Business Value, Business Extra, Business Premier, Business Black, Business Black Global, Business Plus, Business Freedom no-VPN version, Business Advance
  • Latest Public Sector price plansimg_690x200_infographicCompatible devices include:
  • Samsung – Galaxy A3 (2016 and 2017), A5 (2016 and 2017), A6, A8, J5 (2016 and 2017), J3 (2017), J6 (2018), S6, S6 Edge, S6 Edge+, S7, S7 Edge, S8, S8+, S9, S9+, Note8, Note 9 and XCover, 
  • Apple – iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus and iPhone SE, 
  • Huawei – P10, P10 Plus, Smart Mate 10 Pro, P Smart, P20, P20 Pro, P10 Lite, P20 Lite, 
  • Sony – XZ Premium, XZ1, XZ1 Compact, XA 2, XZ2, XZ3
  • Vodafone – N8, Smart Ultra 7, Smart Platinum 7, Smart N9 Lite

No extra  hardware or app is needed. Calls can be made via your standard address book and from your normal number. Better yet, the person you’re calling doesn’t need to have Wi-Fi calling and there is no additional charge for using the WiFi calling service. Any calls you make will come out of your existing UK monthly minutes allowance – as normal calls would via a mobile signal!

The use of WiFi Calling whilst roaming is prohibited and is not supported. However, in certain circumstances it may be possible to enable WiFi Calling whilst abroad. If you’re abroad and attempt to use WiFi calling, your call will be charged at Vodafone’s standard international rates and treated as a call from the UK to an international number. We highly recommend you do not use WiFi calling abroad as Vodafone EuroTraveller, WorldTraveller and other international bundles will not apply.


O2

For O2 users,  WiFi calling is able for Pay Monthly Consumer and Business customers with compatibles and services (Please note this excludes O2 Business Mobex, Best for Business tariffs or Public Service Network tariffs and Pay As You Go users). There’s no need to register or download an app, but you will need to turn on WiFi calling on your device (this service is not available to use abroad). The process varies from phone to phone, but is usually under ‘Phone’ or ‘Connections’ within your settings. Compatible devices include:

  • Apple iPhone Xs, iPhone Xs Max, iPhone X, iPhone Xr, iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6, SE,
  • Samsung Galaxy S10, S10e, S10 Plus, S9, S9 Plus, S8, S8 Plus, Note8, S7, S7 edge and J3 2017, A8, A3 2017, A6, J6, J5 (2017), A5 (2017), Note9, A7, J6+, J4+, A9,
  • Sony Xperia XZ2, Xperia XZ3, XZ2 Compact, XZ Premium, Xperia XA2, Xperia XZ1, Xperia XZ1 Compact,
  • Oneplus 5, 5T, 6, 6T,
  • HTC U11,
  • Doro 8035
  • Google Pixel 3, Pixel 3 XL.

Please note, on some Android devices, Wifi and 4G Calling will only work if you’re using O2 firmware. WiFi calls made are included as part of your usual UK tariff allowance, and out-of-tariff calls are charged at your standard rate. For those using O2 Just Call Me, Mobex, Mobile Recording or Asavie, you will need to remove them to use WiFi Calling – you can always switch back through My O2 or if you’re a CMM customer, get in touch with your account manager by phoning 01252 854352.


EE

For EE users on a Pay Monthly plan,  you’ll need to have the latest software update installed, a compatible device and have switched on WiFi calling in your phone settings. The process varies from phone to phone, but is usually under ‘Phone’ or ‘Connections’ within your settings. Compatible devices include:

  • Apple iPhone 5c, 5s, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus, X, 
  • Samsung Galaxy S9, S9+, S8, S8+, S7, S7 edge, S6, S6 edge, S6 edge+, A3 (2017), A5 (2017), Note 8, 
  • Nexus 5X, 6P, 
  • Nokia 3, 5, 8, Lumia 550, 650, 950, 950XL, 
  • HTC 10, U11, U11 Life, 
  • BlackBerry Priv, Dtek 50, Dtek 60, KEYone,
  • Google Pixel, Pixel XL, Pixel 2, Pixel 2 XL,
  • Huawei P10, P10 Lite, P10 Plus, P Smart,
  • Sony Xperia XZ1, Xperia XZ1 Compact
  •  EE Hawk.

Calls and texts will come out of your UK monthly allowance (please note this service is unavailable abroad). If you go over your allowances you’ll be charged at standard rates. Calls made using WiFi Calling will not be shown as WiFi calls on your bill. Unfortunately for EE Pay As You Go users this service is currently unavailable.

Vodafone prepare 4G network for launch on 29th August

Vodafone announced the 29th August 2013 will see the launch of their UK 4G network in London.

Unsurprisingly this is the same day as the launch of the O2 4G network, but I guess after seeing EE given special permission to launch their network a year earlier they were not particularly keen to see any of their other rivals steal a march on them.

The network will go live in central London on the 29th August with at least a further 10 cities planned for launch before the end of the calendar year, this will leave Vodafone customers in Surrey and Hampshire waiting a little longer for the new superfast service but it gives us a good opportunity to evaluate its impact on cell sites and therefore signal coverage.

It is important to assess this point first as there are many reports of Orange and T-Mobile customers suffering widespread problems with signal coverage since the launch of the EE 4G network. I wouldn’t want any of our customers experiencing the same unnecessarily.

Let’s look at the positives of 4G:

The speeds achievable are far in excess of current 3G speeds, what does this mean for business? Here are two examples.

1) More productive mobile working as staff can download and access hosted solutions and files much faster

2) A genuine, flexible emergency broadband service for your office if the fixed line system fails.

Get in touch with us to plan how your business can benefit from the 4G network.

Full speed ahead for 4G – well not quite, but better than it was.

The news from the government that discussions with Vodafone and O2 are in flow regarding the roll out of the 4G spectrum is refreshing, I feared a nasty legal battle with restrictions going in place instructed by European courts to prevent any 4G service in the UK until it was an equal playing field.

It would seem that the majority of us may see the faster speeds that 4G is capable of  much sooner than we first expected with the summer of 2013 being touted as a popular timeframe for UK wide availability.

To check out the speeds it is capable of have a look at this video courtesy of the tech team at The Daily Telegraph http://www.telegraph.co.uk/technology/apple/9582448/4G-vs-3G-mobile-networks-go-head-to-head-in-iPhone-5-speed-test.html

The other great news is that the 4G spectrum auction is set to raise £2-£4 billion for the exchequer, oh hang, who is in control of that??