Tag Archives: iPhone storage full

iPhone storage full again? Follow our tips to free up space

iPhone storage full again? Follow our tips to free up space

Clear your browser cache

Your iPhone may be storing Web history and data that you simply do not need.

For Safari Users: Open up Settings then tap Safari, scroll down and click Clear History and Website Data.

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For Chrome Users: Open up the Chrome app, tap the menu icon in the upper right corner (three vertical dots). Tap History and at the bottom of the screen tap Clear browsing data.

Reduce your message storage time

Any text messages sent or received on your iPhone are by default, stored forever. However, you can open up Settings > Messages, scroll down to Message History, tap Keep Messages and change Forever to 30 days to 1 Year.

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Remove HDR photo saving

If you’re a keen Instagram user or tend to use HDR mode a lot when taking photos on your iPhone, duplicate photos may be saved – the HDR version, normal version, Instagram, the filtered, cropped Instagram version and the normal version. 

To stop double-saving HDR photos, open Settings and scroll to Photos & Camera, at the bottom you can un-tick the toggle next to Keep Normal Photo.

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For Instagram, go into the app and tap your profile tab, then Settings (the gear icon) in the upper right corner. Under Settings, un-tick the toggle next to Save Original Photos.

Identify what’s taking space

Head to Settings > General > Usage > Manage Data. Here you’ll see a list of apps sorted by the amount of storage space they are taking up. You can delete an app directly from this menu or use this information to adjust your apps accordingly, for example you may notice Photos & Camera or Music are the top culprits and remove a few albums.

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5 common iPhone issues & how to fix them

5 Common iPhone issues & how to fix them

1) iPhone battery won’t charge

If your battery is completely dead, you may see a black screen for a while, even after you plug it in. We recommend you wait at least 10 minutes to see if it will charge.  If it fails to do so, unplug your iPhone and check the connector port, ensuring it is free from any debris. Ensure your USB power adapter is plugged in all the way and your power outlet is working. If this still fails, try a different USB cable, USB power adapter or USB port. If everything seems to be working, plug in your iPhone again – this time waiting 30 minutes. Finally, if this still fails, restart your device while it is connected to the power source.
If you receive one of these alerts “This cable or accessory is not certified and may not work reliably with this iPhone” or “This accessory is not supported by this device”, we recommend you double check that you are using an Apple-certified accessory.

2) No service

Firstly, ensure your mobile data is switched on. You can do so by heading to Settings > Mobile. Also make sure your iPhone’s Carrier Settings are up to date by going to Settings > General > About. If there’s one available, you will prompted to update at this point. If you are still unable to get service, we recommend you re-start your iPhone and remove your SIM card to check for any physical damage. If there’s nothing wrong with it, reinsert it and boot your phone up again to see if it works.

3) Crashing applications

For crashing applications, try re-setting your iPhone.  To do so hold your home button (the circular button in the bottom centre of your iPhone, below your screen) and the sleep/wake button (on the top edge of your iPhone, on the right-hand side) simultaneously. Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. Let go of both buttons when you see a silver Apple logo on your screen – this means your iPhone is re-booting, and the reset has completed successfully. If this fails, we recommend you tap and hold the offending app until it goes ‘wobbly’, hit X and delete the app, then head over to the app store and re-install the application. You can also conduct another reset after this step. Then, try your app!

4) Low story capacity

If you’ve gone to take a photo or download a song on your iPhone and received a ‘Not enough storage available‘ message, we recommend checking out your iCloud storage before deleting any data (iCloud is an online storage programme available to all Apple users). For iOS 8, head to Settings > iCloud > Storage > Manage Storage, and for earlier versions of iOS, head to Settings > iCloud > Storage & Backup.  You have an initial 5GB free, and once that’s used, you can purchase more space for the following amounts:

50 GB: £0.79
200 GB: £2.49
1 TB: £6.99

This space can be used to back up your photos, calendar events, documents, notes and more without having to delete anything from your iPhone. To add more space to your plan, go to Settings > iCloud > Storage > Change Storage Plan, and select your desired amount – this will be automatically deducted from the card listed on your iTunes account.

5) Unresponsive or ‘frozen’ screen

Firstly, we recommend switching your iPhone on and off. If this fails a reset may be necessary. To do so hold your home button (the circular button in the bottom centre of your iPhone, below your screen) and the sleep/wake button (on the top edge of your iPhone, on the right-hand side) simultaneously. Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. Let go of both buttons when you see a silver Apple logo on your screen – this means your iPhone is re-booting, and the reset has completed successfully.

If you are a Callmaster Mobile customer struggling with any mobile issues, we are always more than happy to help. You can email our support team – support@callmastermobile.co.uk or give us a call on 01252 854352.

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