Drop in service available. Come and see us from:
Monday: 9:00am - 5.30pm
Tuesday: 9:00am - 5:30pm
Thursday: 9:00am - 5:30pm
Friday: 9:00am - 5:00pm
We do more! Please use the above as a basis for prices of our most popular models.
How does it work?
Broken device? No panic. Simply drop your device into the office or send it through the post. Our support experts will get on the case and give you a call when it's ready. Once fixed, you can choose to collect your device or we can post it back. Better yet, if you're an existing customer we can lend you a phone, free of charge, while you wait.
- How long does it take?
- What delivery options are there?
We'll have your phone fixed within one working day, you can then choose to collect your device or have it posted, please see our delivery options for more information.
Existing customers will be able to take advantage of our free loan phone service so you can ensure you stay connected while you wait.
You can send your device to Callmaster Mobile Ltd, Unit C3, Endeavour Place, Coxbridge Business Park, Farnham, Surrey, GU10 5EH or drop it into the office, no appointment necessary.
Once our support team has worked their magic, you can collect your device for free or we’ll post it back to you for a small fee.
2nd class signed: £3.99
1st class signed: £4.99
Next day special delivery by 1pm: £6.99
When sending your device, please package carefully!
*Please note the list of our most popular devices are in stock at all times and will be fixed within 24 working hours. However, if you have a different model, you may experience a delay. If this is the case, we will have your device ready within 1 working week.
Terms and conditions apply.