70%

Of callers are placed on hold

90%

of callers will hang up after 40 seconds if confronted with silence

34%

of callers who hang up, will not call back


Services available

On hold marketing

On Hold Marketing will complement your existing promotions, create endless cross-marketing opportunities and reduce the amount of callers hanging up. This option allows you to update your message several times a year so your customers are continually informed of your latest developments and promotions.

Answer machine message

Letting your callers know they are being dealt with provides the reassurance that their call is valued. Putting a professional voiceover on your answer machine message ensures you make a good first impression, can offer information to the caller and ensure they still feel important even when you’re busy or closed.

Auto attendant

A professional auto attendant messaging service is a very simple yet extremely effective method of directing calls to the right person or department. It is vital that this is clear, professional and up-to-date, otherwise you can lose callers before they’ve spoken to any of your staff.

Future proof

Production changes are easy to order, ensuring your personalised production can be updated with any changes to your business, Christmas opening hours etc. For more information on Music on Hold, please do not hesitate to get in touch. Our team are always more than happy to help!