Category Archives: EE

Great news! EE Apple Music promotion extended to all customers

Great news! EE Apple Music promotion extended to all customers

In September 2016, EE was the first UK operator to offer an exclusive six-month Apple music trial to new and upgrading customers taking out a pay-monthly or SIM-only plan. This offer is now available to all existing mobile customers with a pay monthly contract from the 19th of July 2017. Better yet the six months of free streaming will not count towards your monthly data allowance.

How to take advantage

To get your hands on 6 months of free Apple Music, simply text MUSIC to 150 from the launch date or sign up for it via your MyEE account. You’ll then need to download the Apple Music app on Android or iOS.

“Whether it’s the soundtrack to a Sunday morning run or the daily commute to work, EE customers can now access and stream millions of songs, playlists and shows – our treat.” – EE CEO Marc Allera.

After the trial, you will have the option to pay £9.99 per month for an individual membership, £14.99 per month for a family up to 6 people or £4.99 for a student membership.

Am I eligible for six months’ free Apple Music?

The offer is available to the following EE mobile customers:

  • Sim-only – those on a 30-day rolling contract or 12-month contract that includes a data allowance.
  • Pay monthly – those with a handset contract that includes a data allowance.

You CAN get the deal if you’ve already had a free Apple Music trial, as long as it wasn’t via EE. If you’re already paying for Apple Music you can sign up for this and EE will pay your monthly payments for six months.

You won’t be eligible for this deal if:

  • As above, you’ve already had six months’ free Apple Music via EE (though if you already have Apple Music you CAN still use the service for six months without using your allowance, if you text STREAM to 150).
  • You’re a pay-as-you-go customer.
  • You have an EE contract for a tablet rather than a mobile.

How does the free data work?

If you sign up to this offer you’ll be able to stream or download from Apple Music anywhere in the UK without using any of your data allowance for the first six months.

You will, however, need some of your data left to be able to access the free data for Apple Music – if you’ve completely used up your month’s allowance, you won’t be able to use it.

The free data offer only works within the UK, so it won’t work when you’re roaming. If you’re going abroad, you’ll be able to use your Apple Music subscription but any data will come out of your monthly allowance.

Please note

This is an auto-renew offer and if you do not wish to continue using Apple Music after your free trial ends you will need to manually cancel the subscription. You can do so at any time without notice and will receive a reminder 30 days before the end of the offer and another two days before the end.

EE gives free extra data to University students

EE gives free extra data to University students

EE is currently offering 500MB of extra data every single month for new, upgrading and existing pay monthly customers that are UK university students. To qualify, students have to be on a 24 month pay monthly contract or a SIM-only contract for 12 months. Eligible students can then register with the student affinity network UNiDAYS which provides discounts for students on shopping, train tickets and restaurants.

EE Student

The additional 500MB activates once a student uses up all their inclusive allowance as EE’s way of providing a ‘data safety net’ for students. Students can also combine the offer with EE’s existing student discount, allowing customers who join or upgrade via to receive 20% off pay monthly handset or 12-month SIM only mobile plans.

To apply for the 500MB boost students have to carry out the following steps:

  • Register with UNiDAYS & receive the relevant code
  • Texting ‘STUDENT’ to 150 and enter the unique UNiDAYS code when prompted and follow the sign-up instructions
  • Customers will receive a confirmation when the 500MB data safety net has been activated

EE pitches World’s first 4G Smart Tent

EE pitches World’s first 4G Smart Tent

This year Glastonbury festival is hosting the World’s first 4G Smart tent, courtesy of it’s official partner for the 18th year running, EE. The 4GEE Smart Tent has been designed to improve camper’s overall experience.

Inspired by smart home technology and suggestions from regular festival goers, the tent features a mini fridge that tweets when stocks are running low, an entertainment centre showing live streams from all six stages, exclusive virtual reality content alongside a 4G hotspot for guests. The hotspot will be operational from 10:00am and 10:00pm throughout the festival.

“While camping is a massive part of any music festival, it’s not always the most comfortable experience, so we wanted to create a 4GEE Smart Tent that tested the latest tech-inspired comforts. The on-site 4G network we’re providing to Glastonbury revellers this year is the most powerful we’ve ever put in, and will help create the ultimate connected camping experience.” – Matt Sears, EE Director of Communications and Sponsorship.

EE Smart TentOne lucky winner and their friend will be staying in the EE smart tent this evening after EE held a competition on Twitter yesterday in which those interested had to hashtag #4GEESmartTent. They will also receive a brand new Google Pixel smartphone, be escorted to the Pyramid Stage to watch one of the performances from the side of the stage and enjoy breakfast in bed.

Sunset at Glastonbury

Juice Tube Power Banks are also available to buy and EE is allowing camper’s to ‘swap and go’ at the festival. When the power bank is out of charge, they’ll be able to return it to the Recharge Tent or the Exchange Cabin and EE will swap it with a fully charged one, once a day, completely free!

EE Air Masts to cover 4G ‘black spots’

EE Air Masts to cover 4G ‘black spots’

EE has unveiled it’s new airborne technology – Air Masts also formally known as ‘Helikites’. Each balloon is powered by helium and can accommodate mini masts used to provide mobile coverage to areas with little or no 4G reception.

Air Mast

“When we look at our network, rural areas are where most of the work and focus is now needed. But it’s also where it’s the hardest. Connecting rural Britain is one of the hardest things we have to do,”
– EE CEO Marc Allera.

The new tech is made up of 3 pieces:

  • The heli-kite hovers up to 300 feet in the air and can provide 4G coverage over a 4km circumference. It can be deployed in around an hour, and is tethered to the ground from a solid base.

  • The tether also provides power to the balloon, and interestingly this is delivered as digital power in the form of packets, lessening the danger if the tether should be cut while in use.

  • The drone is the fastest deployment option, at 15 minutes, although has a smaller range at 1km. EE said this would be ideal for short-term coverage, ideally for emergency services teams working in a remote area.

There’s still a while to go with patents and further testing that should begin later this year. However wider deployment of the Air Mast balloons may not happen until 2018 or 2019.

EE TV first in the UK to launch ‘Watch with Twitter’

EE TV first in the UK to launch ‘Watch with Twitter’

EE is the first TV platform in the UK to partner up with social giant Twitter to bring you ‘Watch with Twitter’. The launch of Watch with Twitter will allow EE customers to discover and watch the most talked about programmes in real time, using data provided by Twitter.

“Great telly and Twitter have always gone hand-in-hand – people love talking about their favourite shows and our new partnership with EE makes it easier than ever to discover which programmes are creating the biggest conversations.” – Dara Nasr, UK Managing Director, Twitter.


Up to five of the highest trending live shows will be highlighted in the EE TV guide, as well as popular programmes that are due to start in the next hour. In programme view, EE TV will now include the official hashtag of major shows so that viewers can join in the conversation on Twitter.

Further updates to EE TV

Further updates to the EE TV include improving it’s Replay functionality (replay allows users to view the last 24 hours of TV from their favourite channels) from 6 to 8 standard definition channels. Replay content is now also searchable in 10 categories including Movies, Drama, Kids and Sport.

EE has also partnered with NBCUniversal International to introduce hayu – a next-generation reality subscription video on demand service – via an on-demand app on EE TV. The service includes over 3,000 episodes including complete box sets, with the majority of reality content added to the service on the same day it premieres in the US.


Priced at £3.99 per month, it may not be worth it for those without an interest in the Kardashians, however EE TV users can take advantage of a one month free trail to see if hayu is for them. If users choose to use the service, they can opt out at anytime thanks to no  fixed-term or length contract.


Exclusive six-month Apple Music trial with EE

Exclusive six-month Apple Music trial with EE

EE is the first UK operator to offer an exclusive six-month Apple music trial, which will be available from September 1st 2016 for new and upgrading customers taking out a pay-monthly or SIM-only plan. After the trial, customers will have the option to pay £9.99 per month for an individual membership, £14.99 per month for a family up to 6 people or £4.99 for a student membership. For those not on EE, a shorter 3 month free trial is available via the Apple website.

“We’re delighted to be the first UK operator to offer Apple Music, with its incredible catalogue of songs, playlists, and Beats 1 radio.” – EE CEO Marc Allera

Apple launched the music streaming service worldwide on June 30th and already has more than 15 million paying subscribers on-board. In an attempt to differentiate itself from competitors such as Spotify and Google Play Music, Apple has added exclusive content and Siri integration to Apple Music.

Exclusive six-month Apple Music trail with EE

When signed into Apple music as a non-member using your Apple ID, you’ll be able to view and follow artists on Connect – a blog platform that allows artists to share their posts, photos, videos, and tracks with subscribers, and love, comment and play Connect content, as well as listen to Beats 1 radio station – that broadcasts live to over 100 countries 24 hours a day. However as a member, you’ll be able to do all of that and; download music for offline listening, enjoy unlimited listening from the Apple Music library, add Apple Music content to your library, keep up to 100,000 songs in your iCloud music library and receive expert music suggestions.

Exclusive six-month Apple Music trail with EE

Apple’s Music service is compatible with the iPhone 4S and newer, iPad and Apple Watch running the latest iOS, PC’s and Mac’s running the latest iOS, vehicles equipped with Apple CarPlay, Apple TV 4th Generation, Android devices OS 4.3 and up and Sonos. However it’s worth noting that voice control for Apple Music is not available on Android devices as it is run by Apple’s Siri.

Exclusive six-month Apple Music trail with EE 1

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