Category Archives: Apple

New Apple iPhone Smartphone rumours

New Apple iPhone Smartphone rumours

Update 11/09/2018 – Apple has released partially gold invitations, suggesting the release of a gold-coloured iPhone. The cheaper variant is rumoured to follow in the iPhone 5C’s footsteps and sport a variety of unconventional colours. The gesture controls and Face ID unlocking featured in the iPhone X are expected to appear in the new models, while 3D touch may be dropped. Final updates in Apple’s product launch include the suspected release of a new MacBook Air and Mac Mini.

Last September, Apple released the iPhone 8 and 8 Plus, alongside the iPhone 10, using the roman numeral “X” to represent the 10th anniversary of the first iPhone release. This means it’s unclear whether the next flagship will be the iPhone 9 and 9 Plus, iPhone 11 or even the iPhone XI.

Rumours have speculated the following models:

  • iPhone SE 2
  • iPhone 9
  • iPhone 9 Plus
  • iPhone 11 (XI) – possibly expanding to 6.1in
  • iPhone X Plus

Image result for new apple iphone rumours

The iPhone XI is rumoured to feature faster mobile data speeds, possibly with support ready for the launch of 5G technology, alongside a Dual-SIM card slot. A Dual-SIM Smartphone is capable of holding two SIM cards. This allows you to have two numbers and two identities at once, so you could make or receive calls and send or receive texts on either number and give each number only to people of your choosing. If you’re already on the line on one SIM, and another call comes through on the other SIM, you can choose to put your first call on hold while you take the second or the second call will go to voicemail, ensuring you don’t miss a call. Dual-SIM devices feature a SIM Manager, so you can decide various capabilities such as which is your main SIM and manage data usage separately. The SIM’s can also have different call and text rates.

What are the benefits?

  • Separate business and pleasure– Dual-SIM devices allow you to keep work and play separate with the potential for one SIM card for business and one for personal use. And you’ll be able to differentiate between work and personal calls before answering the phone. Better yet, you can get properly reimbursed for work calls with a clear line between personal and business expenses. 
  • Cheaper rates abroad–  Dual-SIM phones are highly useful for trips abroad as you’ll have the ability to put a local or travel SIM in one slot, that will match the country’s cheaper rates. 
  • More storage– Having two SIM cards means double the storage and the choice to store different content on each SIM, or to use one as a back-up.

In the past, the likes of Sony, Motorola, LG and Huawei have provided Dual-SIM models so this would be a nice update from Apple. Further speculations point to an included fast charger, removing the previous requirement to separately purchase a charger from Apple in order to take advantage of fast charging capabilities. Previously, the iPhone X, iPhone 8 and iPhone 8 Plus were the first Apple devices to support quick charging – offering up to 50% of juice in just 30 minutes. Despite the new devices being capable of quick charging, the feature did not work with the included standard Lightning cable and iPhone charger. To take advantage, users had to purchase additional accessories that are compatible with USB Type-C charging, for a costly £74 (£25 for the adaptor cable and from £49 for the USB-C charger) so this will be welcomed news for those looking to purchase the next iPhone. Facial ID, a new chipset, possibly the A12 and a dual-lens rear camera are also expected to feature. For more rumours leading up the traditional September release, check back at the CMM blog.

How to soft reset your iPhone 8 or 8 Plus

The Apple iPhone is essentially a computer and like many computers, it needs a reboot from time to time. A soft reset forces a reboot and can help when your iPhone slows down or freezes by fully closing down all applications and starting them up again from scratch – this does not mean wiping off everything you have stored.

Astonishingly, soft resets can solve around 90% of iPhone issues and are particularly useful if your device is unresponsive or certain controls aren’t working as expected or if your applications are not responding or are ‘frozen’. For example:

– When the call or text function is not working properly
– When you are having trouble sending or receiving mail.
– When there’s problems with WiFi connectivity.
– When iPhone can’t be detected by iTunes.

The process for the latest Apple iPhone is slightly different.

To conduct a soft reset, follow the steps below:

Hard Reset iPhone 8 or iPhone 8 Plus

Step 1 :- Press the Volume Up button for a few seconds then quickly release it

Step 2 :- Now press and hold down the Volume Down button for a few seconds and quickly release

Step 3 :- Press and hold the Power button for a few seconds. Release the Power button once you see the Apple logo on the screen. Your soft reset process will start.

Step 4 :- Wait for a couple of seconds until your iPhone boots up completely and displays the Lock screen.

For help with support issues, please do not hesitate to contact your account manager on 01252 854352 or email support@cmmtelecoms.co.uk

Apple clarifies iPhone battery deterioration rumours

Apple clarifies iPhone battery deterioration rumours

Apple has addressed concerns that some models of the iPhone slow down as they age. The renowned mobile giant was accused of deliberately slowing down older devices to encourage consumers to upgrade. Apple has confirmed that it does in fact slow down some models as they age, but only because the phones’ battery performance diminishes over time.

“First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

All rechargeable batteries, including the iPhone batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes over time. A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.

Image result for apple iphone battery 6

To avoid shutdowns on the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE, Apple delivered a software update – 10.2.1. With the update, iOS dynamically manages the maximum performance of some system components when needed to prevent a shutdown. While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.

Over the fall, Apple received feedback from users who were seeing slower performance, they now believe the continued chemical aging of the batteries in older iPhone 6 and iPhone 6S devices contributed to this.

To address customer concerns, Apple has reduced the price of an out-of-warranty iPhone battery replacement by £54 – from £79 to £25 for anyone with an iPhone 6 or later, whose battery needs to be replaced, until December 2018. Apple will also issue an iOS update with new features that will offer more visibility into the health of your iPhone battery so you can monitor if its condition is affecting performance.

If you have any questions, please do not hesitate to contact your account manager on 01252 854352 or email sales@cmmtelecoms.co.uk, we are always more than happy to help!

Apple iPhone X/8/8+ fast charger – worth the investment?

Apple iPhone X/8/8+ fast charger – worth the investment?

The Apple iPhone X, iPhone 8 and iPhone 8 Plus are the first devices to support quick charging – offering up to 50% of juice in just 30 minutes. Despite the new devices being capable of quick charging, the feature will not work with the included standard Lightning cable and iPhone charger. To take advantage, you’ll need to purchase additional accessories that are compatible with USB Type-C charging, setting you back £74 (£25 for the adaptor cable and from £49 for the USB-C charger). A catch Apple has been criticised heavily for. Is it worth it?

Tests by 9to5mac

Despite the significant amount, tests by 9to5mac do support Apple’s claims of up to 50% charge in 30 minutes – in fact results exceed Apple’s claims by 6%. Saving you time and stress when in a hurry. Clearly the difference between the Apple (5W) charger, included with your new iPhone X, 8 or 8 Plus is offering no where near as much power as the available 29W fast charger. Third party options include the Anker (ships from the U.S.) and Aukey (available in the UK), offering a slightly lower price tag, although they will not include support from Apple if you have an issue. When purchasing any third-party accessory, always look for the MFi logo on their packaging to avoid counterfeit or uncertified products that could damage your device.

made-for-iphone-logo

Beyond fast charging, Apple has now released the iOS 11.2 update which has enabled faster wireless charging when paired with the Belkin Boost Up Wireless Charging Pad or Mophie Wireless Charging Base, both £54.95 each. Although the accessories are expensive, your iPhone is a tool you use on a daily basis and there’s no doubt these accessories will make your life easier. For more information on the Apple accessories, please do not hesitate to contact your account manager on 01252 854352 or email sales@cmmtelecoms.co.uk, we are always more than happy to help!

How to backup your Apple device with iCloud

How to backup your Apple device with iCloud

Backing up your Apple device is vital to keep your data and memories safe in case of an incident, we also highly recommend you backup your iPhone when planning an iOS upgrade. Please follow our quick guide for instructions on how to do so:

1) Connect your device to a Wi-Fi network

  1. From your Home screen, go to Settings > Wi-Fi.
  2. Turn on Wi-Fi.
    Your device will automatically search for available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.

After you join the network, you’ll see  Checkmarknext to the network and Wi-Fi connected in the upper-left corner of your display.

2) Head to settings

Go to Settings > [your name], and tap iCloud. If you’re using iOS 10.2 or earlier, go to Settings, then scroll down and tap iCloud.

3) Tap iCloud Backup

If you’re using iOS 10.2 or earlier, tap Backup. Make sure that iCloud Backup is turned on.

4) Tap Back Up Now

Stay connected to your Wi-Fi network until the process completes.

To check the progress and confirm the backup completed go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you’ll see the date and time of your last backup.

Automatically back up with iCloud Backup

To let iCloud automatically backup your device each day, here’s what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network – please see point 1 above.
  • Make sure that your device’s screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more, click here for our how to guide.

Please note

The iCloud backup will not back up data that’s already stored on other cloud services such as Gmail or Microsoft Exchange or imported media files you’ve acquired outside of Apple such as Amazon Kindle books. However, this is not an issue as the other cloud services store this data and it’s not necessary for iCloud to duplicate. Finally, for security reasons, your Apple Pay information and your Touch ID will also not be backed up.

Get in touch

If you have any issues backing up your device or purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email support@cmmtelecoms.co.uk.

iOS 11 troubleshooting

iOS 11 troubleshooting

If your device is unresponsive or ‘frozen’ since downloading Apple’s latest software, we recommend you conduct a soft reset.

How to conduct a soft reset (iPhone 7):

1) Press and hold the Volume button and the Sleep/Wake button simultaneously.

Image result for soft reset iphone 72) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will be offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

How to conduct a soft reset (iPhone 6 & lower):

1) Press and hold your home button (the big circle below the screen) and the Sleep/Wake button (on top of your iPhone, on the right-hand side) simultaneously.

how to soft reset an iPhone

2) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

Issues with apps:

Part of the iOS 11 update is the move from 32-bit to 64-bit apps. Unfortunately this means older 32-bit apps will no longer work once you’ve downloaded the latest software. According to Oliver Yeh,  cofounder of app intelligence firm Sensor Tower, there are 187,000 32-bit apps still on the App Store, which equates to about 8% of all iPhone apps. To see if any of your apps are 32-bit, you can head to Settings > General, tap ‘About‘ then click on ‘Applications‘. This will show you if you have any 32-bit apps or if you don’t have any, nothing will happen when you click. While the move to iOS 11 may result in having to find alternative apps, the new software does offer a host of new and amazing features, you can click here to find out more.