Category Archives: Apple

Apple rumoured to launch AR Glasses by 2020

Rumour has it, Apple will be revealing their all-new Augmented Reality (AR) glasses at the end of this year, with the wearable hitting the shelves in 2020. Apple’s AR glasses will work alongside the Apple iPhone, allowing you to view digital items on top of your real-world surroundings. It’s perhaps no surprise that Apple will be getting aboard the AR wearable trend after Microsoft’s attempt with HoloLens and Google’s ‘Google Glass’. If whispers are true, the Apple glasses could transform your everyday life and professional capabilities.

Microsoft HoloLens and Google Glass

Microsoft HoloLens and Google Glass

AR allows you to ‘see’ the world from your living room. If combined with a mobile travel app, you’ll be able to receive the latest cultural experience and engage with the tourism and travel sector in completely new ways. Planning your next trip? Immerse yourself within different areas and pick your favourite before packing your bags, whether you choose to climb the Eiffel Tower or gaze at the Colosseum. Arrived at your destination? Save time and hassle by layering your very own virtual travel guide into the physical world while you explore.

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Or aid training and planning,  from simulating military training that may normally exposure individuals to dangerous environments to improving the confidence of children with ‘make-believe’ situations. AR could also enable sophisticated feedback to trainees during specific tasks, improving efficiency and trainee judgements of their abilities. The possibilities are endless.

AR technology was first introduced by Apple with the release of iOS 11 that incorporated AR apps. The apps allow for interactive gaming, immersive shopping experiences, industrial design and more. By example, Ikea unveiled their AR app ‘IKEA Place’, built on Apple’s ARKit technology. From coffee tables to armchairs, you can choose from over 2,000 products that are 3D and true to scale, allowing you to experiment with different furniture and see how it would look and fit in your home.

IKEA Place

“IKEA Place makes it easier to make buying decisions in your own place, to get inspired and try many different products, styles and colors in real-life settings with a swipe of your finger. Augmented reality and virtual reality will be a total game changer for retail in the same way as the internet. Only this time, much faster,” – Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems.

The apps work using a combination of the built-in camera, powerful processors and motions sensors in the new iPhones. Rumours suggest the AR wearable will also work alongside your iPhone, more or less like the Apple watch. It’s likely the glasses will act as the display, embedded with sensors, while your iPhone powers the necessary connectivity, location services and computing, although Apple is yet to release any concrete details.

“AR is going to take a while, because there are some really hard technology challenges there…But it will happen, it will happen in a big way, and we will wonder when it does, how we ever lived without it. Like we wonder how we lived without our phone today.” – Tim Cook, Chief Executive Officer of Apple

For rumour updates on the Apple AR headset, check back at the CMM blog!

Apple iPhone X user? 5 tips and tricks

1) A more secure way to pay

With the iPhone X, you can utilise the Face ID facial security technology to activate Apple Pay, allowing you to secure online payments as well as in-store. This function takes a 3D scan of your face using the phone’s TrueDepth camera, which Apple claims is far more secure than the Touch ID fingerprint scanning tech it replaces. Head to Settings -> Face ID and Passcode, and toggle on Apple Pay, alongside any other features you wish it to work with. Once set up, double click the side button to activate Apply Pay, glance at your screen then hold your phone on the reader.

2) A control centre you’re in control of

From the Torch and Camera shortcut to the Apple TV remote and ‘Do Not Disturb Feature’, you can add in whichever applications you’d like to keep to hand instead of the default shortcuts. To customise your control centre, head to Settings ->  Control Centre -> Customise.

3) Slow apps? iPhone freezing? A forced reset could save the day

The Apple iPhone is essentially a computer and like many computers, it needs a reboot from time to time. A hard reset forces a reboot and can help when your iPhone slows down or freezes by fully closing down all applications and starting them up again from scratch – this does not mean wiping off everything you have stored. With no home button, the process for the iPhone X is slightly different to older models. To do so, press and quickly release the Volume Up button, then do the same for the Volume Down button. Follow up by pressing the Side button, and hold until the display suddenly shuts off — usually about 10 seconds. Release the side button once  your device shows the Apple boot screen.

4) 4K recording

The iPhone X is capable of recording video at 4K 60fps, offering quadrupled resolution. This setting, however, is not active by default. To enable head to Settings -> Camera -> Record video -> Change from 1080p at 30fps to 4k at 60fps. Please note that 4K recordings consume more storage (Around 10.5GB (5.1GB) for 30 minutes) so uploading your videos to your laptop or PC is recommended.

5) Smarter Do Not Disturb

Do Not Disturb mode allows you to choose when you want to receive alerts, call and notifications. For instance, you can head to Settings -> Do Not Disturb and turn on Scheduled. This means you could set Do Not Disturb hours to Bedtime which, when enabled, will dim your lock screen, silence calls and send notifications to During Bedtime in your notification centre until your scheduled Do Not Disturb ends. You’re also able to allow calls from specific contacts or groups so that you can be reachable in case of an emergency, while taking a healthy break from work.

To do so, head to Settings -> Do Not Disturb and scroll down to Allow Calls From. You’ll be able to choose from ‘No One, Everyone, or Favourites”, which can be set up in your Contacts app.

New Apple iPhone Smartphone rumours

New Apple iPhone Smartphone rumours

Update 11/09/2018 – Apple has released partially gold invitations, suggesting the release of a gold-coloured iPhone. The cheaper variant is rumoured to follow in the iPhone 5C’s footsteps and sport a variety of unconventional colours. The gesture controls and Face ID unlocking featured in the iPhone X are expected to appear in the new models, while 3D touch may be dropped. Final updates in Apple’s product launch include the suspected release of a new MacBook Air and Mac Mini.

Last September, Apple released the iPhone 8 and 8 Plus, alongside the iPhone 10, using the roman numeral “X” to represent the 10th anniversary of the first iPhone release. This means it’s unclear whether the next flagship will be the iPhone 9 and 9 Plus, iPhone 11 or even the iPhone XI.

Rumours have speculated the following models:

  • iPhone SE 2
  • iPhone 9
  • iPhone 9 Plus
  • iPhone 11 (XI) – possibly expanding to 6.1in
  • iPhone X Plus

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The iPhone XI is rumoured to feature faster mobile data speeds, possibly with support ready for the launch of 5G technology, alongside a Dual-SIM card slot. A Dual-SIM Smartphone is capable of holding two SIM cards. This allows you to have two numbers and two identities at once, so you could make or receive calls and send or receive texts on either number and give each number only to people of your choosing. If you’re already on the line on one SIM, and another call comes through on the other SIM, you can choose to put your first call on hold while you take the second or the second call will go to voicemail, ensuring you don’t miss a call. Dual-SIM devices feature a SIM Manager, so you can decide various capabilities such as which is your main SIM and manage data usage separately. The SIM’s can also have different call and text rates.

What are the benefits?

  • Separate business and pleasure– Dual-SIM devices allow you to keep work and play separate with the potential for one SIM card for business and one for personal use. And you’ll be able to differentiate between work and personal calls before answering the phone. Better yet, you can get properly reimbursed for work calls with a clear line between personal and business expenses. 
  • Cheaper rates abroad–  Dual-SIM phones are highly useful for trips abroad as you’ll have the ability to put a local or travel SIM in one slot, that will match the country’s cheaper rates. 
  • More storage– Having two SIM cards means double the storage and the choice to store different content on each SIM, or to use one as a back-up.

In the past, the likes of Sony, Motorola, LG and Huawei have provided Dual-SIM models so this would be a nice update from Apple. Further speculations point to an included fast charger, removing the previous requirement to separately purchase a charger from Apple in order to take advantage of fast charging capabilities. Previously, the iPhone X, iPhone 8 and iPhone 8 Plus were the first Apple devices to support quick charging – offering up to 50% of juice in just 30 minutes. Despite the new devices being capable of quick charging, the feature did not work with the included standard Lightning cable and iPhone charger. To take advantage, users had to purchase additional accessories that are compatible with USB Type-C charging, for a costly £74 (£25 for the adaptor cable and from £49 for the USB-C charger) so this will be welcomed news for those looking to purchase the next iPhone. Facial ID, a new chipset, possibly the A12 and a dual-lens rear camera are also expected to feature. For more rumours leading up the traditional September release, check back at the CMM blog.

How to soft reset your iPhone 8 or 8 Plus

The Apple iPhone is essentially a computer and like many computers, it needs a reboot from time to time. A soft reset forces a reboot and can help when your iPhone slows down or freezes by fully closing down all applications and starting them up again from scratch – this does not mean wiping off everything you have stored.

Astonishingly, soft resets can solve around 90% of iPhone issues and are particularly useful if your device is unresponsive or certain controls aren’t working as expected or if your applications are not responding or are ‘frozen’. For example:

– When the call or text function is not working properly
– When you are having trouble sending or receiving mail.
– When there’s problems with WiFi connectivity.
– When iPhone can’t be detected by iTunes.

The process for the latest Apple iPhone is slightly different.

To conduct a soft reset, follow the steps below:

Hard Reset iPhone 8 or iPhone 8 Plus

Step 1 :- Press the Volume Up button for a few seconds then quickly release it

Step 2 :- Now press and hold down the Volume Down button for a few seconds and quickly release

Step 3 :- Press and hold the Power button for a few seconds. Release the Power button once you see the Apple logo on the screen. Your soft reset process will start.

Step 4 :- Wait for a couple of seconds until your iPhone boots up completely and displays the Lock screen.

For help with support issues, please do not hesitate to contact your account manager on 01252 854352 or email

Apple clarifies iPhone battery deterioration rumours

Apple clarifies iPhone battery deterioration rumours

Apple has addressed concerns that some models of the iPhone slow down as they age. The renowned mobile giant was accused of deliberately slowing down older devices to encourage consumers to upgrade. Apple has confirmed that it does in fact slow down some models as they age, but only because the phones’ battery performance diminishes over time.

“First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

All rechargeable batteries, including the iPhone batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes over time. A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.

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To avoid shutdowns on the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE, Apple delivered a software update – 10.2.1. With the update, iOS dynamically manages the maximum performance of some system components when needed to prevent a shutdown. While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.

Over the fall, Apple received feedback from users who were seeing slower performance, they now believe the continued chemical aging of the batteries in older iPhone 6 and iPhone 6S devices contributed to this.

To address customer concerns, Apple has reduced the price of an out-of-warranty iPhone battery replacement by £54 – from £79 to £25 for anyone with an iPhone 6 or later, whose battery needs to be replaced, until December 2018. Apple will also issue an iOS update with new features that will offer more visibility into the health of your iPhone battery so you can monitor if its condition is affecting performance.

If you have any questions, please do not hesitate to contact your account manager on 01252 854352 or email, we are always more than happy to help!

Apple iPhone X/8/8+ fast charger – worth the investment?

Apple iPhone X/8/8+ fast charger – worth the investment?

The Apple iPhone X, iPhone 8 and iPhone 8 Plus are the first devices to support quick charging – offering up to 50% of juice in just 30 minutes. Despite the new devices being capable of quick charging, the feature will not work with the included standard Lightning cable and iPhone charger. To take advantage, you’ll need to purchase additional accessories that are compatible with USB Type-C charging, setting you back £74 (£25 for the adaptor cable and from £49 for the USB-C charger). A catch Apple has been criticised heavily for. Is it worth it?

Tests by 9to5mac

Despite the significant amount, tests by 9to5mac do support Apple’s claims of up to 50% charge in 30 minutes – in fact results exceed Apple’s claims by 6%. Saving you time and stress when in a hurry. Clearly the difference between the Apple (5W) charger, included with your new iPhone X, 8 or 8 Plus is offering no where near as much power as the available 29W fast charger. Third party options include the Anker (ships from the U.S.) and Aukey (available in the UK), offering a slightly lower price tag, although they will not include support from Apple if you have an issue. When purchasing any third-party accessory, always look for the MFi logo on their packaging to avoid counterfeit or uncertified products that could damage your device.


Beyond fast charging, Apple has now released the iOS 11.2 update which has enabled faster wireless charging when paired with the Belkin Boost Up Wireless Charging Pad or Mophie Wireless Charging Base, both £54.95 each. Although the accessories are expensive, your iPhone is a tool you use on a daily basis and there’s no doubt these accessories will make your life easier. For more information on the Apple accessories, please do not hesitate to contact your account manager on 01252 854352 or email, we are always more than happy to help!