Monthly Archives: November 2017

How to charge your smartphone quicker

How to charge your smartphone quicker

Realising you’re running out of juice can cause a panic when you’re short on time and in a rush to head out. Here’s how to optimise charging time:

1) Set your phone to Airplane mode

Cellular, Bluetooth radio and WiFi services zap your power in the background, even when your device is not being used. Airplane mode shuts off these connections and speeds up the charging process. You can turn on Airplane mode by heading to Settings > Airplane mode. Slide the toggle to On and a small Airplane icon will appear on the top of your phone’s display. For Android devices, you can also swipe the notification panel down to reveal and select the Airplane icon. For iOS devices, swipe up from the bottom of the screen (For iPhone X users – swipe down from the upper-right corner of the screen).

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2) Dim the lights

If you still want to receive texts and calls whilst charging, Airplane mode may not be the best option for you. In this case, we recommend lowering the screen brightness.  The less energy your phone needs for visual effects the faster it will charge. For iOS devices, you can swipe up from the bottom edge of your display, (iPhone X – swipe down from the top-right corner of the display) then drag the brightness bar to adjust.  For Android devices, you’ll need to head to Settings > Display> Brightness & Wallpaper and switch off auto-brightness. Once switched off, you can drag the slider to adjust your preferred brightness.

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3) Make a smart investment

Finally, if your device is compatible with quick charging accessories, there’s no harm in using a helping hand to get the job done. Newer Android devices support extra-fast charging which allows for more power without damaging the battery. For example the HTC Rapid Charger 2.0 offers 40% faster charging than standard chargers for the HTC One A9, HTC One M9, HTC One M8, HTC One Remix, HTC One E8 and the HTC Desire Eye models. While Samsung’s Fast Charge Wireless Charging Pad will reduce total charging time from 0-100% by up to 50 minutes for the Galaxy Note 5 and Galaxy S6 Edge+ devices.

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For Apple users, only the latest iPhone 8, 8 Plus and iPhone X devices are capable of quick charging. Unfortunately, the included standard Lightning cable and iPhone charger will not deliver a faster charge. To use this feature, you’ll need to purchase additional accessories that are compatible with USB Type-C charging, setting you back £74 (£25 for the adaptor cable and from £49 for the USB-C charger). Although a significant amount, you will be able to charge your device to 50% in just 30 minutes, saving you time and stress when in a hurry!

Brand new smartphones coming to you in 2018…

Brand new smartphones coming to you in 2018…

1) LG G7 – Potential January 2018 launch

Image result for lg g7

It’s rumoured that the LG G7 will be launched in January, slightly earlier than initially planned, to keep up with the release of the Samsung Galaxy S9. Whispers have suggested that the G7 will pack a Snapdragon 845 chipset and an OLED screen. The screen holds the largest expectation after the recent release of LG’s award-winning signature ‘paper-thin’ OLED TVs.

Image result for lg tv signature

The TV’s are a miniscule 2.57mm thin and even include special magnets for mounting on the wall. Despite the decrease in size, the screen’s offer a 4K resolution and feature a 25% brighter screen than previous models. It’s hoped that LG will incorporate it’s new technology into the LG G7.

2) Samsung Galaxy S9 – Potential January 2018 launch

Image result for samsung galaxy s9 miniIt’s rumoured that Samsung will release its new flagships at the beginning of next year, ahead of its annual March/April schedule. Three variants are expected, the S9 mini at 5″, the S9 at 5.8″ and finally the S9+ at 6.2″. Both the S9 and S9+ models will have 64GB of storage with a microSD card slot for expanding capacity as well as a headphone jack. However, the S9+ will offer 6GB of RAM and two rear cameras, while the S9 will have 4GB of RAM and a single rear sensor.

3) HTC U12 – Potential May 2018 launch

Image result for htc u12

It’s rumoured the HTC U12 will feature a 5.7″ 4K display with curved edges. Unlike the new Samsung S9 and S9+, the U12 will not feature a headphone jack, despite Apple originally receiving a lot of criticism for doing so.  The U12 will feature JBL speakers and a 16MP front facing camera and dual rear cameras. Finally, further whispers have suggested a Qualcomm Snapdragon 845 processor, 6GB of RAM and 128GB of storage.

4) Huawei P11 – Potential February 2018 launch

Finally, design rumours for the Huawei P11 include a titanium body and an ‘under-glass’ fingerprint scanner as seen in the concept above. Alongside the premium design, it’s expected the P11 will feature a 3.5mm headphone jack and USB-Type C charging – capable of supplying far more power, up to 100W, compared to a conventional USB 2.0 connection at just 2.5W.  Finally, it’s likely Huawei will continue to partner with Leica to include a dual-lens 20MP camera for high-quality snaps.

7 apps to download before the Christmas season

7 apps to download before the Christmas season


Inkly is a free app for both Android and iOS users, that allows you to add photos, or even upload your own handwritten message or signature to your Christmas card’s, directly from your smartphone or tablet. The app features over 3,000 designs to choose from, as well as same day printing and postage on every card ordered by noon. For £2.99 and 49p first class postage, you can’t go wrong.


Download for Android                                   Download for iOS

Manage Christmas

Manage Christmas is a free app for iPhone users that offers easy management of your Christmas shopping. The app allows  you to set a target budget whether that be an overall budget or budgets given to each individual recipient and then calculates how much you have left after each purchase you add in. In addition, the app also offers a handy idea’s section for those you’re struggling to find a gift for.


Download for iOS

Elf yourself

Elf yourself is a free app for iOS and Android devices that allows you to upload up to five faces which are put onto singing and dancing elves. You can then choose from a range of free or paid themes, depending on what get’s your feet moving…

Elf yourself - Staring the team at Callmaster Mobile

Download for Android                                   Download for iOS

Perfect Christmas Dinner

Cooking for the family at Christmas can be quite a challenge, which is why the professional tutors at Ashburton Cookery School created a free app for iOS devices, full of expert guidance. The app includes over 25 step-by-step video recipes covering Christmas Canapés, Main Courses, Accompaniments, Puddings and Drinks, plus tools such as a shopping list maker and a menu list to help you get organised.


Download for iOS

Secret Santa Tombola

Perfect for the Office Secret santa, the free tombola app allows you to find a gift whilst sticking to your budget. Simply select your chosen gender, pick the type of gift you’re looking for from ‘Cheeky’, ‘Fun’ or ‘Cute’ and then add your budget. Spin the tombola and view the recommended gift, buy instantly online or spin again if it’s not right for you.

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Download for iOS

Christmas Radio

Christmas Radio is a free app for both Android and Apple users that allows you to connect over WiFi and cellular networks, and get in the Christmas spirit with hits from over 50 unique stations, including a station that broadcasts directly from the North Pole.

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Download for Android                                   Download for iOS


Finally, StreetLink is a free app for Android and iOS devices that provides a way for members of the public to inform local authorities about rough sleepers in their area and help get them off the streets. Over the last year there have been almost 11,000 alerts to local services, and StreetLink has directly helped 4,000 rough sleepers in the first year since its launch.


Download for Android                                   Download for iOS

Doro 8040 now available in the UK

Doro 8040 now available in the UK

The 8040 is Doro’s latest addition for the senior market and it is now available for purchase in the UK. The new device comes fully equipped with loud and clear sound, adjustable text size and an assistance button. Family and friends will also be able to remotely access the 8040 through the ‘My Doro Manager’ web portal, allowing you to provide assistance if needed. The portal also includes user guides on how to add contacts, adjust settings, put the device on silent mode and lock and unlock the device.

“With the full integration of our web-based portal,, we have addressed the needs of the senior and taken the device to the next level. It will change the way seniors interact and connect with loved ones. The Doro 8040 is our best smartphone yet; truly and fully adapted for the user.” – Robert Puskaric, Doro Group CEO.

Features & specs

The Doro 8040 features a 5″ display as well as all the basic specs. Equipped with a 8MP rear camera and 2MP camera, flashlight, Google Play for apps, email and web browser. The biggest improvement however, from the previous Doro 8030, is the loud and clear sound – compatible with hearing aids – and easy to see icons through a multi-faceted interface. The new, more logical navigation also keeps track of the features you use most often.

Free 12 month trial of Connect & Care

Better yet, you’ll receive a free trial of Doro Connect & Care for your entire first year. Connect & Care includes a help alarm which is activated via the phone’s assistance button and can alert your chosen network of people. The built-in GPS functionality works together with the assistance button to inform your family and friends of your location. While the activity log feature keeps track of when you last answered a call and lets others in the network know if there is a reason to be concerned.

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For example, should you miss a certain number of calls, Connect and Care will automatically send out an alert so that people can easily check to make sure you are ok. You can also send requests to your network for help with everyday tasks such as changing a light bulb or fetching milk from the shop. The Connect & Care platform will create a to do list so that your network can co-ordinate who takes care of what and fairly share the load. You’ll also receive shared reminders to help you keep track of important events and appointments.

Get in touch

For information and Doro 8040 pay monthly and SIM only plans, please do not hesitate to get in touch with your account manager via email or phone 01252 854352.  We are always more than happy to help!

How to backup your Apple device with iCloud

How to backup your Apple device with iCloud

Backing up your Apple device is vital to keep your data and memories safe in case of an incident, we also highly recommend you backup your iPhone when planning an iOS upgrade. Please follow our quick guide for instructions on how to do so:

1) Connect your device to a Wi-Fi network

  1. From your Home screen, go to Settings > Wi-Fi.
  2. Turn on Wi-Fi.
    Your device will automatically search for available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.

After you join the network, you’ll see  Checkmarknext to the network and Wi-Fi connected in the upper-left corner of your display.

2) Head to settings

Go to Settings > [your name], and tap iCloud. If you’re using iOS 10.2 or earlier, go to Settings, then scroll down and tap iCloud.

3) Tap iCloud Backup

If you’re using iOS 10.2 or earlier, tap Backup. Make sure that iCloud Backup is turned on.

4) Tap Back Up Now

Stay connected to your Wi-Fi network until the process completes.

To check the progress and confirm the backup completed go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you’ll see the date and time of your last backup.

Automatically back up with iCloud Backup

To let iCloud automatically backup your device each day, here’s what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network – please see point 1 above.
  • Make sure that your device’s screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more, click here for our how to guide.

Please note

The iCloud backup will not back up data that’s already stored on other cloud services such as Gmail or Microsoft Exchange or imported media files you’ve acquired outside of Apple such as Amazon Kindle books. However, this is not an issue as the other cloud services store this data and it’s not necessary for iCloud to duplicate. Finally, for security reasons, your Apple Pay information and your Touch ID will also not be backed up.

Get in touch

If you have any issues backing up your device or purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email

How to increase your Apple iCloud Storage

How to increase your Apple iCloud Storage

With every Apple device, you automatically receive an initial 5GB of free iCloud storage for your Apple photos, videos and files. However, we understand you may wish to exceed this limit. To do so, you can follow the instructions for your device below:

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
  2. Tap Buy More Storage or Change Storage Plan.
  3. Choose a plan.
  4. Tap Buy and follow the onscreen instructions.

On your Mac

  1. Choose Apple  menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan or Buy More Storage.
  4. Choose a plan.
  5. Click Next and enter your Apple ID password.

On your Windows PC

  1. Open iCloud for Windows.
  2. Click Storage.
  3. Click Change Storage Plan.
  4. Choose a plan, then click Next.
  5. Enter your Apple ID password, then click Buy.

UK Pricing

  • 50GB: £0.79
  • 200GB: £2.49
  • 2TB: £6.99

Please note these are monthly billing plans. Each month you’ll receive an email to remind you of your upcoming payment, unless you choose to stop payments by downgrading your plan.

Get in touch

If you have any issues purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email