Monthly Archives: September 2017

Three launches in-store sign language for customers

Three launches in-store sign language for customers

Working alongside Sign Solutions, Mobile network giant Three has launched free sign language interpretation in four of its stores nationwide for deaf customers. People who need the service will now be able to communicate with an interpreter via a video link on an iPad to enable them to communicate with staff in store.

“The existing online platform Three uses has already transformed the experience for many of its customer. We’re delighted to be continuing our work with Three, using technology to provide more inclusive service for all customer, both online and in store.” – Sign Solutions CEO Sean Nicholson

Image result for three mobile sign language

The interpreter will relay any of the customers questions to the member of staff who is serving them who will then be able to help with any purchase or enquiries instantly. The stores with interpreters being launched are located in Westfield, The Mall in Burnley, Capitol Shopping Centre in Cardiff and Church Street in Liverpool.

iOS 11 troubleshooting

iOS 11 troubleshooting

If your device is unresponsive or ‘frozen’ since downloading Apple’s latest software, we recommend you conduct a soft reset.

How to conduct a soft reset (iPhone 7):

1) Press and hold the Volume button and the Sleep/Wake button simultaneously.

Image result for soft reset iphone 72) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will be offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

How to conduct a soft reset (iPhone 6 & lower):

1) Press and hold your home button (the big circle below the screen) and the Sleep/Wake button (on top of your iPhone, on the right-hand side) simultaneously.

how to soft reset an iPhone

2) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

Issues with apps:

Part of the iOS 11 update is the move from 32-bit to 64-bit apps. Unfortunately this means older 32-bit apps will no longer work once you’ve downloaded the latest software. According to Oliver Yeh,  cofounder of app intelligence firm Sensor Tower, there are 187,000 32-bit apps still on the App Store, which equates to about 8% of all iPhone apps. To see if any of your apps are 32-bit, you can head to Settings > General, tap ‘About‘ then click on ‘Applications‘. This will show you if you have any 32-bit apps or if you don’t have any, nothing will happen when you click. While the move to iOS 11 may result in having to find alternative apps, the new software does offer a host of new and amazing features, you can click here to find out more.

Key updates to Apple iOS 11

Key updates to Apple iOS 11

Augmented Reality

Most anticipated, iOS 11 now incorporates AR apps which means you can place virtual objects in real-world scenes. These apps can be used for interactive gaming, immersive shopping experiences, industrial design and more. Built on Apple’s ARKit technology, Ikea has already unveiled their AR app ‘IKEA Place’ for the new iOS devices. From coffee tables to armchairs, you can choose from over 2,000 products that are 3D and true to scale, allowing you to experiment with different furniture and see how it would look and fit in your home.

“IKEA Place makes it easier to make buying decisions in your own place, to get inspired and try many different products, styles and colors in real-life settings with a swipe of your finger. Augmented reality and virtual reality will be a total game changer for retail in the same way as the internet. Only this time, much faster,” – Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems.

The apps work using the built-in camera, alongside powerful processors and finally, motions sensors in the new iPhones.


The incredibly popular and innovative Portrait mode now uses optical image stabilization, True Tone flash and HDR, for more professional images. While a new feature ‘Loop and Bounce effects’ create continuous video loops for Live Photos and ‘Long Exposure’ creatively captures time and movement. In Photos, Memory Movies are optimized to play in both portrait and landscape orientation, and more memories, such as photos of pets or birthdays, are automatically created.

App Store

The App Store has been redesigned in iOS 11 so that discovering apps and games is easier than ever before. You can uncover the stories behind iOS developers, and the incredible apps and games they create. App Store for iMessage is also easier to access with a redesigned app drawer.


Siri now offers translation, an expressive new voice and more proactive intelligence to help you through your day. New voices are more natural and expressive, adjusting intonation, pitch, emphasis and tempo while speaking, and can translate US English into Mandarin, French, German, Italian or Spanish, ideal to aid you on your next holiday or business trip.

ios 11 siri translation iphone

Siri also uses on-device learning to deliver more personal experiences and offers suggestions based on personal usage of Safari, News, Mail, Messages and more.

Apple Pay

With an update to iOS 11 and watchOS 4, you’ll now to be able to send and receive money from friends and family via Apple Pay. You can do so in Messages or ask Siri to pay someone, using the credit and debit cards you have in Wallet. When you receive a payment, it’ll go into the new Apple Pay Cash card in your Apple Wallet so you can use the money instantly.

Do Not Disturb while Driving

iOS 11 introduces a new way to help you stay more focused on the road with Do Not Disturb while driving. Your iPhone will detect when you may be driving through vehicle movement or Bluetooth connections, and automatically silences notifications to keep the screen dark. You’ll have the option of sending an auto reply to your Favorites, contacts or recents to let them know you’re driving and cannot respond until you arrive at your destination.

iOS 11 will include a safety feature called 'Do Not Disturb'

Apple Maps

New to iOS 11, Apple Maps has indoor maps for shopping centers and airports around the world, including: Amsterdam (AMS), London Heathrow (LHR), Las Vegas (LAS), Los Angeles (LAX), Miami (MIA), Philadelphia (PHL) and San Jose (SJC). You can also take advantage of the ‘lane guidance’ feature to help you better prepare for your next turn as well as information on speed limits.


Apple Music subscriber? You can now create a profile and follow your friends to listen to shared playlists and listen to shared playlists and see the music they listen to most. You can also begin receiving notifications when friends follow you, new music is released and more.

Compatible devices:

compatible devices

Apple has announced the brand new iPhones

Apple has announced the brand new iPhones

Apple has released three new iPhones: the iPhone X, iPhone 8 and iPhone 8 Plus. The iPhone X is the latest generation of Apple’s flagship device, featuring a whole new design and Face ID technology to celebrate the 10th anniversary of Apple iPhones. While the iPhone 8 and 8 Plus offer an upgrade from the previous iPhone 7 and iPhone Plus, including an all-glass design and wireless charging.


New iPhones

Left – Right: iPhone X, iPhone 8 Plus, iPhone 8

The iPhone X features radical changes in design from the edge-to-edge display to the removal of the home button. While the iPhone 8 and iPhone 8 Plus still have the traditional iPhone look, accompanied by a new all-glass and aluminium design which Apple claims is the “most durable glass on any smartphone”. All three of the new models are water and dust resistant. Surprisingly, Apple has dropped the popular Jet Black and Rose Gold colour choices. Instead the iPhone X will be available in Silver and Space Grey, and the iPhone 8/8 Plus will be available in Silver, Space Grey and Gold.


The iPhone 8 and 8 Plus both have Apple’s new A11 Bionic chip, but without the Neural Engine of that fitted to the iPhone X, have improved screens with the company’s True Tone feature, improved speakers and keep the traditional home button with Touch ID 2 fingerprint scanner. The new iPhone X on the other hand features facial recognition technology that uses your face as a secure new way to unlock your iPhone and authenticate and pay with Apple Pay. The new technology is enabled by the TrueDepth camera and is simple to set up. It projects and analyses more than 30,000 invisible dots to create a precise depth map of your face. Better yet, the facial recognition has the ability to adapt to physical changes in your appearance over time, for example needing glasses. The TrueDepth camera also analyses more than 50 different muscle movements so that your expressions can be mirrored into 12 Animojis.

Wireless charging

The new iPhones do not require a charging cable and will work with Qi wireless chargers that are commonly found in hotels, cafes, airports and cars. Belkin and Mophie have also developed two new wireless chargers designed for the iPhone 8, while Apple’s new ‘AirPower’ mat will let you charge multiple devices wirelessly once released in 2018. This means that you’ll be able to simply set your iPhone down when it needs a boost and remove the worry of remembering and carrying your plugs and cables when you’re on the move.

Specs & pricing

New iPhone Prices

Prices exclude VAT.

How to pre-order

You can join our waiting list:, once completed, our team will be in touch as soon as they can.

10% off for your #tweet

Did you know? 

An O2 commissioned survey on 1,729 UK adults carried out between September 1st-4th, found over half (24m) of smartphone users in the UK have cracked their screens at least once.

We now offer broken screen repair within one working day

Simply drop your device into the office or send it through the post. Our support experts will get on the case and give you a call when it’s ready. Once fixed, you can choose to collect your device or we can post it back. Better yet, if you’re an existing customer we can lend you a phone, free of charge, while you wait.


How to retrieve your discount

We would appreciate your help in spreading the word about our new service. In exchange for a tweet, you’ll receive a 10% discount code for screen repair that you can use anytime over the next 12 months.

But hurry, this promotional offer will only be running until 31/10/2017

All it takes is a tweet…

LG V30

LG V30


The V30 features a 6″ display, with a slightly curved screen and rear for more comfortable holding. Featuring Gorilla Glass 5, Gorilla’s strongest glass yet, on both the front and rear, the V30 is highly durable. But better yet, for the first time, LG has thrown out the usual LCD panels used on it’s flagships and given the V30 OLED panels. This means the display will offer more vivid colours, deep blacks and in general, an all-round better display to it’s LCD counterparts. A fingerprint sensor sits on the back of the device, which can also be used as a lock button. The V30 will be available in a few colours: a shiny black, blue-tinged silver, a much darker blue, and a lilac purple.



The V30 features the latest Snapdragon 835 SoC, 4GB of RAM and either 64GB or 128GB internal storage. Running on Android 7.1.2, LG has made a couple of additions, including a better battery saver mode.

LG has also improved the headphone port, thrown in a pair of B&O earbuds and placed a quad-DAC inside the phone that seriously improves sound quality.

Like the LG G6, there are two cameras on the rear. The ‘main’ camera is 16 megapixels with OIS and a wide f/1.6 aperture that should help low-light photography. Next to that sits a wide-angle camera that captures pictures with a 120-degree field of view. This secondary camera lacks optical image stabilisation, but it still has a wide f/1.9 lens.


  • 6″ Quad-HD+ Full Vision display
  • HDR 10 support
  • Snapdragon 835. 4GB RAM
  • 64 or 128GB storage
  • Quad-DAC
  • B&O earbuds

Availability and price

For information on pay-monthly or SIM only plans, please do not hesitate to get in touch with your account manager via email or phone 01252 854352. We are always more than happy to help!