Monthly Archives: July 2017

Great news! EE Apple Music promotion extended to all customers

Great news! EE Apple Music promotion extended to all customers

In September 2016, EE was the first UK operator to offer an exclusive six-month Apple music trial to new and upgrading customers taking out a pay-monthly or SIM-only plan. This offer is now available to all existing mobile customers with a pay monthly contract from the 19th of July 2017. Better yet the six months of free streaming will not count towards your monthly data allowance.

How to take advantage

To get your hands on 6 months of free Apple Music, simply text MUSIC to 150 from the launch date or sign up for it via your MyEE account. You’ll then need to download the Apple Music app on Android or iOS.

“Whether it’s the soundtrack to a Sunday morning run or the daily commute to work, EE customers can now access and stream millions of songs, playlists and shows – our treat.” – EE CEO Marc Allera.

After the trial, you will have the option to pay £9.99 per month for an individual membership, £14.99 per month for a family up to 6 people or £4.99 for a student membership.

Am I eligible for six months’ free Apple Music?

The offer is available to the following EE mobile customers:

  • Sim-only – those on a 30-day rolling contract or 12-month contract that includes a data allowance.
  • Pay monthly – those with a handset contract that includes a data allowance.

You CAN get the deal if you’ve already had a free Apple Music trial, as long as it wasn’t via EE. If you’re already paying for Apple Music you can sign up for this and EE will pay your monthly payments for six months.

You won’t be eligible for this deal if:

  • As above, you’ve already had six months’ free Apple Music via EE (though if you already have Apple Music you CAN still use the service for six months without using your allowance, if you text STREAM to 150).
  • You’re a pay-as-you-go customer.
  • You have an EE contract for a tablet rather than a mobile.

How does the free data work?

If you sign up to this offer you’ll be able to stream or download from Apple Music anywhere in the UK without using any of your data allowance for the first six months.

You will, however, need some of your data left to be able to access the free data for Apple Music – if you’ve completely used up your month’s allowance, you won’t be able to use it.

The free data offer only works within the UK, so it won’t work when you’re roaming. If you’re going abroad, you’ll be able to use your Apple Music subscription but any data will come out of your monthly allowance.

Please note

This is an auto-renew offer and if you do not wish to continue using Apple Music after your free trial ends you will need to manually cancel the subscription. You can do so at any time without notice and will receive a reminder 30 days before the end of the offer and another two days before the end.

3 months free dining card for O2 customers

3 months free dining card for O2 customers

The network giant O2 has teamed up with Gourmet Society to offer you a three months free dining card across 7,000 restaurants nationwide. This means you’ll receive unlimited access to discounts including 25% of your total bill (including drinks), 50% off your food or 2-for-1 meals for absolutely nothing.

FREE for 3 months for O2 customers

Better yet, the Gourmet on the go app will allow you to access your digital membership card, search restaurant locations and track your savings. To access the offer, you’ll need to be signed up to O2 priority. Not registered? Simply enter your mobile number on O2’s priority site and you’ll receive an activation code to get started.


Any t’s & c’s?

This priority benefit is for new Gourmet society customers only and cannot be used in conjunction with any other offer, promotion or voucher when you attend a restaurant, set menus are also excluded.

How to ensure you deliver high end customer service even when disaster strikes

How to ensure you deliver high end customer service even when disaster strikes

Most organisations tend to place too much emphasis on their data when creating disaster recovery plans, which often means their business communications infrastructure is overlooked. Yet it is critical that your business can have communication with customers at all times in a service driven world, in fact the effects of poor customer service can be disastrous in itself:

Customer experience

What will be the cost of losing your phones?

If you lose your phones for an hour, a day, a week…what would that do to your bottom line?  If you rely on phones for your business, then you could be putting your customer service and thus your reputation at risk by not having a backup for your critical lines.

Are you prepared? At CMM, we’ve invested in technology that allows us to work wherever and whenever we want to – even when faced with unforeseen disruptions from floods, heavy snow, power cuts, downed trees and the accidental cutting on a cable in the area. Click the infographic below to zoom and view our top tools for flexible working and disaster recovery.


‘Project Beacon’ to be complete by 2018

Project Beacon to be complete by 2018

Project Beacon involves two competing mobile networks, Vodafone and O2, joining forces to improve your mobile experience. Far from a merge, the partnership is focusing on the physical infrastructure of the networks. Vodafone and O2 are putting their masts together, removing duplicates and creating some news ones to give you even better mobile coverage across the UK. Vodafone will be in charge of the network maintenance in the West of the UK and Wales, while O2 will be looking after the East, including Northern Ireland.

Project Beacon Vodafone and O2

This doesn’t mean that Vodafone and O2 will be sharing signal, spectrum, fibre backbone network or services – but will mean that when they’re finished, there will be about 18,500 masts across one grid – allowing Vodafone and O2 customers to receive signal from each of the masts across the UK. This will equal a 40% increase on sites available to either network currently – but a 10% reduction in total. The partnership will also see indoor network coverage improve for both networks to keep your workforce better connected.

Unfortunately, Project Beacon was initially expected to be finished by the end of 2015 however it does now see both with a population coverage of 97 per cent, just one per cent short of the target. More than 400 base stations are upgraded monthly under Project Beacon which has a total investment of £2 million.

“We expect Beacon to be completed by the end of this financial year in December. There will be a few sites left over, which include remote areas because it’s hard to bring fibre to them. We are working on those, but we expect Beacon to be more than 99.9 per cent finished by the end of the year.” – Kye Prigg, Vodafone UK Head of Networks.

Key figures:

  • Dropped call rates have fallen from 0.67 per cent to 0.47 per cent. This drops to 0.09 per cent in cities such as London, which it claims is better than Hong Kong and Tokyo.
  • A completion date of 2015 was set – two years earlier than the Ofcom target. However, figures obtained by Mobile News at the time showed they fell short with 63 per cent population coverage.

Apple set to release three new iPhones

Apple set to release three new iPhones

Apple is rumoured to be releasing 3 new iPhones later this year, the iPhone 7S, 7S Plus and a tenth anniversary iPhone 8. While the 7S and 7S Plus will be the updated versions of the current iPhone 7, the third new iPhone will supposedly showcase the latest smartphone technology. Considering the 10th anniversary of the Apple iPhone is coming up this year, we’re not surprised that Apple has been holding back some major updates and improvements for the iPhone 8.

Apple set to release three new iPhones


With glass bodies becoming a huge trend in 2017 devices, it’s been suggested that the Apple iPhone 8 will have the appearance of a ‘glass sheet’, taking Apple’s premium designs to a whole new level. It’s also likely that the display will be edge-to-edge, to rival with Samsung’s new handsets. Further design changes include the removal of the traditional home button, which may be replaced with a touch-sensitive digital button.

“This year, Apple will use OLED display only in its premium handset, which will offer a high screen-to-body ratio without the iconic home button,” wrote Nikkei’s Debby Wu, citing two industry sources.

The iPhone 8 is rumoured to sport a OLED display, while the 7S and 7S Plus on the other hand are set to continue the liquid crystal displays until Autumn 2018 when they too will be upgraded. Unfortunately for Apple fans, the shift to an OLED display is only going to increase the price of the next iPhone. Using OLED (organic light emitting diode) will cost Apple twice as much as using regular LCD panels giving the iPhone 8 potential for the being the most expensive iPhone yet.

iPhone 8 features

Most awaited however are the whispers that the new iPhone will feature a “revolutionary” 3D camera system that could be used for 3D selfies and facial recognition. Further rumours include an Iris scanner as seen in Samsung’s Galaxy Note 7, that will use eye-scanning technology to allow iPhone users to unlock their phone just by looking at it. Final rumours suggest that the iPhone 8 will be designed with a variety of wireless charging options.

Feature Overview

  • 5.8″ OLED display
  • Faster A11 processor
  • Glass body
  • Edge-to-edge display
  • Camera and Touch ID integrated in display
  • No Home button
  • Facial recognition technology
  • Wireless and fast charging
  • Three models – One OLED, two standard
  • 64GB/128GB/256GB

iPhone 8 pricing and release date

As always, it’s likely Apple will keep up with tradition and release the new iPhone/s in September this year, however there could be a delay until October.

EE gives free extra data to University students

EE gives free extra data to University students

EE is currently offering 500MB of extra data every single month for new, upgrading and existing pay monthly customers that are UK university students. To qualify, students have to be on a 24 month pay monthly contract or a SIM-only contract for 12 months. Eligible students can then register with the student affinity network UNiDAYS which provides discounts for students on shopping, train tickets and restaurants.

EE Student

The additional 500MB activates once a student uses up all their inclusive allowance as EE’s way of providing a ‘data safety net’ for students. Students can also combine the offer with EE’s existing student discount, allowing customers who join or upgrade via to receive 20% off pay monthly handset or 12-month SIM only mobile plans.

To apply for the 500MB boost students have to carry out the following steps:

  • Register with UNiDAYS & receive the relevant code
  • Texting ‘STUDENT’ to 150 and enter the unique UNiDAYS code when prompted and follow the sign-up instructions
  • Customers will receive a confirmation when the 500MB data safety net has been activated