Monthly Archives: February 2015

Problems with Apple Maps Connect Phone Number Verification

Problems with Apple Maps Connect phone number verification? Follow our guide.

Before submitting your business listing to Apple Maps Connect, you need to verify your business’s phone number. Below is Callmaster Mobile’s primary number.

Apple Phone NumberUnfortunately we never received a call from Apple…

Apple Calling
If, like Callmaster Mobile, your phone system has an IVR Menu, e.g. ‘Press 1 for Sales, Press 2 for Support, Press 3 for Accounts…’, you too may have some trouble getting Apple to verify your primary business number.

To fix the issue, you will need to change your ‘primary business number’ to a direct dial telephone number belonging to a member of staff. By doing so, the automated Apple system can go straight through without becoming confused by your system’s IVR menu.

Apple Direct Dial
Apple will then phone the direct dial of your choice and give you a 4 digit pin number for verification. You should receive an email shortly after completion!

Apple Submit
More on Apple:

How to claim your business on Apple Maps Connect

Apple have recently launched a new service called ‘Apple Maps Connect‘. With this new service, you can now add your small business listing to a directory that will live inside Apple Maps.

1) Once on, you’ll need to log in or create an Apple ID. To create an Apple ID, simply hit the ‘create one’ link under the log in and follow the steps below. For those logging in, skip to step 5).

Apple Maps Connect
2) You’ll be led to this page where you need to click ‘Create an Apple ID’

Apple Maps Connect Create your Apple ID
3) Start creating your Apple ID, once you’re finished, click the blue button at the bottom. From here, you’ll need to verify your email address.

Apple ID Creation Apple Maps ConnectApple ID Verified Apple Maps Connect

4) Once complete, head back to the Maps Connect homepage:, and sign in with your new details.

Sign in with new Apple ID Apple Maps Connect
5) Once logged in, you’ll be led to this page. After clicking add my business, you’ll need to agree to the terms of use, then you can get started!

Small Business Apple Maps Connect
6) If your business is registered on ‘Yelp’, it’s possible it may already exist on Apple Maps. Using the Apple search, you can click on the business you would like to claim or choose “Add New Business” if it’s not. You’ll need to enter your basic business information, such as the name, address and phone number, your business category and your opening hours. You’ll also have the option to add your website, yelp page and social networks.

Search for your business Apple Maps Connect
7) Once complete, review your information and submit to Apple! You should receive a verification email shortly and have your business live in around a week.

Callmaster Mobile Apple Maps Connect

More on Apple:

Why keeping up to date with technology is absolutely vital for your businesse’s success

Why keeping up to date with technology is essential for your business’s success

Virtual communication has become the norm and is rapidly growing

According to the Radicati Group, a technology market research firm, the total number of worldwide email accounts is expected to increase from nearly 3.9 billion accounts in 2013 to over 4.9 billion accounts by the end of 2017. In fact over 100 billion emails sent and received per day in 2013 were business emails and this trend is expected to continue with business emails predicted to account for over 132 billion emails sent and received per day by the end of 2017. Furthermore,

“91% of people sleep within arms reach of their mobile device”

The continual growth in popularity of virtual communication highlights just how essential keeping up with the latest tech is for your business. Customers, prospects, employees, suppliers and all other stakeholders expect communication lines that are fully up to date and accessible. Your email, phone systems, video usage and methods of delivering written content need to be up to scratch to satisfy the modern user. Or else you risk your business drifting towards the competition that have stayed relevant and implemented an effective communication strategy.

Technology holds the key to your business’s productivity

More so, technology has provided business’s with new ways to stay more productive than ever. ‘Cloud computing’ for example allows you to work from anywhere – access your emails, docs, calendars, files, on any device (even other people’s), anywhere there’s an internet connection – all you need is a web browser. You can keep your business functioning with complete flexibility – whether that’s from home, the office, your holiday or during the commute. Staying connected is now easier than ever. Ensure you get back to that important prospect on time, never miss a call from your supplier or fail to open that email from your employee.

Cut your fixed costs, increase your profitability

Cloud computing also offers the opportunity to cut expenses such as travel costs and conference billings, thanks to the revelations of instant messaging, audio and video calls, and document sharing all from your desktop. While the internet has opened up the opportunity to access global markets and low-cost ways of professionalising image, boosting efficiency and serving customers more easily.

Not taking advantage of modern technology may just be the new definition of insanity as it has become vital for communication, productivity, flexibility, profitability, competitive relevance and thus your business’s success. We now support over 500 business customers with their mobile telecommunications and unified communication solutions, get in touch today or find out more about our mobile communications and office communications.

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