Tips & support

How to “hard reset” an iPhone

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The apple iPhone is essentially a computer and like many other computers it needs a reboot from time to time. Now a reboot is different from just turning it off and on again, a special process has to be followed to tell the device to fully close down all applications and start them again from the scratch (this does not mean wiping off everything you […]

Telecommunications strategy

Fibre connectivity brings VoIP to those previously disconnected

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Back in late 2010 I hit a wall whilst building a solution for a customer. We had invested hours in getting to know every inch of the business, how they operated, how they made money and where they wanted to improve. The company in question needed greater capacity to their office phone system, they had recently expanded and they had plans in place to increase headcount […]

Latest news

Would you swap your fixed broadband for 4G data?

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According to Ofcom director of Research, James Thickett, the mass market roll out of 4G services will see businesses swapping traditional fixed line broadband services for 4G connectivity. “Smartphones have not been a substitute for fixed broadband yet, but with 4G coming in, we will start to see this happen.” What are your views on this? Do you understand what 4G could do for your […]

Latest news

BlackBerry seeks “strategic alternatives” – who is set to pounce?

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On the 12th August 2013 the board of directors at BlackBerry announced they have formed a special committee to “explore strategic alternatives to enhance value and increase scale in order to accelerate BlackBerry 10 deployment. These alternatives could include, among others, possible joint ventures, strategic partnerships or alliances, a sale of the Company or other possible transactions” Two phrases stick out for me on this […]

Why CMM?

Why CMM? – 15,180 hours & £197,850.67

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Why Callmaster Mobile? Like most businesses, CMM are often asked by prospective customers why they should use our service and as most of the time we are dealing with someone interested in facts and figures (an MD or FD) we decided it would be good to run some numbers. CMM’s annual investment in our customer’s business: 15,180 hours YES, you read that right, 15,180 hours, […]