WiFi Troubleshooting iPhone

Firstly, ensure the issue is not with the WiFi itself by checking your router is on, connected to the modem and within range of your device.

Secondly, ensure the WiFi on your device is turned on. You can do so by heading to Settings > WiFi. Tap the network you would like to use, and if prompted, re-enter your WiFi password, a blue check mark besides a network means you’re connected.

If the problem still persists you can try restarting your iPhone, router and cable or DSL modem.
– To restart your iPhone, hold your home button (the circular button in the bottom centre of your iPhone, below your screen) and the sleep/wake button (on the top of edge of your iPhone, on the right-hand side) simultaneously. Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. Let go of both buttons when you see a silver Apple logo on your screen – this means your iPhone is re-booting, and the reset has completed successfully.
– For your router, cable or DSL modem, simply unplug and re-plug.

If you’re still having problems, reset your network settings. You can do so by tapping Settings > General > Reset > Reset Network Settings (Please be aware this also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.)