Thanks to bigger and better data capabilities, businesses can take advantage of VoIP aka the “Voice Over Internet Protocol”. This flexible phone system allows you to make calls over your internet connection.
"Switching to VoIP can save small businesses as much as 45 percent each month over traditional phone service." - ITWORLD.
VoIP drastically reduces costs for long distance and international calls, as well as the elimination of maintenance fees and costs associated with moving, adding or changing employee phone lines. Not to mention the storage space and equipment costs you'll save, compared to a traditional phone system.
Take your phone system with you
As long as you have access to a broadband connection, you can use your VoIP system anywhere. From your hotel room to the airport lounge, customers and employees can stay in touch by calling your regular business phone number.
Host conference calls
When you use VoIP services you can include as many people as you want in your conference call, as long as your Internet speed is strong enough to transfer all the voice data.
Update your voicemail
Didn't quite catch that? The pain of dialing your voicemail inbox, to listen to each message and then delete them is an annoyance of the past. With VoIP, voicemails can be automatically transcribed and delivered straight to your email inbox, allowing you to easily organise your messages or forward them on.
Ensure customers get the help they need
VoIP provides an inexpensive solution to ensure your customers are not left on hold or transferred to the incorrect departments. Customers will quickly be able to choose which group, individual or department to contact or dial directly if you choose to make particular extension numbers available.
Minimise waste: Pay only for what you need
Employee leaving? With VoIP you can easily re-assign or remove lines, ensuring you're only paying for the resources you need. Scaling up? New employee lines can be added just as easily.
Stay ahead...not behind
BT has chosen to discontinue ISDN lines in 2020 as it has acknowledged that IP (Internet over Protocol) is the future for communication and sees little value in investing more time and money into a technology that won’t enhance the future world. VoIP is the ideal alternative and the sooner your business has a plan in the place, the better.
Is it easy to migrate across to VoIP?
With the right provider - Yes. Whether or not you're currently tied into a contract, we are here to help you plan for the future. Alongside expert advice, you can take advantage of a free VoIP system* to get you started. Click the big blue button to receive your free, no obligation quote or call our friendly team of advisors on 01252 854352, we are always more than happy to help!