Tag Archives: SurreySnow

Fibre connectivity brings VoIP to those previously disconnected

Back in late 2010 I hit a wall whilst building a solution for a customer. We had invested hours in getting to know every inch of the business, how they operated, how they made money and where they wanted to improve.

The company in question needed greater capacity to their office phone system, they had recently expanded and they had plans in place to increase headcount further. The office was in a rural area, prone to transport issues when the snow and ice of the winter arrived as staff travelled at least 15 miles to get to work.

They wanted a phone system that didn’t require a large investment in hardware, something scalable as new staff arrived, they needed to avoid long lead times of waiting for engineers to install lines, a system easy to budget for and flexible to use from multiple locations.

BUT, their internet connection was awful, and being a design & marketing services business they needed every ounce of connectivity to focus on delivering their artwork promptly to their customers. VoIP just wasn’t an option.

We found a solution that coped with all the demands in the short term but we knew we needed to build something better long term.

Fibre connectivity (FTTC) has given us the opportunity to deliver what we wanted to first time round. The business has moved from speeds of 2.5Mbps down & 0.7mbps up to 75Mbps down & 18Mbps up. Fibre To The Cabinet (FTTC) will dramatically improve their productivity as they no longer have to wait an eternity for files to upload and it will give them the scalable, flexible, low cost phone system they needed in the dark days at the end of 2010.

Talk to us now to find out if FTTC is in your area and let us show how it can do more than just load webpages really quickly.

Let it snow, let it snow, let it snow – as long as you have a “Snow Plan”

I follow @Mcallistersrcvy on Twitter, mainly because their MD @markamcallister and the rest of the team provide excellent real time updates on road and traffic issues around Surrey and Hampshire.

This week Mark and the team have been providing #SurreySnow updates and according to their latest tweets, and I quote “Models today continue with cold suggestions. Next Fri & Sat poss 20 inches of snow & max temps of -4 deg c” there is the potential for some serious snow and the conditions could be worse than we saw in December 2010.

My new year’s business wish was for a fast start for 2012, January has been excellent but we want to keep it going in February and the last thing I think any business needs right now is the chaos that the cold, fluffy, white stuff seems to bring to our lives.

So last year we invested in technology that enables us to work wherever we want to, no matter what snow or erupting volcanoes want to throw at us.

I am not going to bore you with the full details but obviously I have my smartphone (A Nokia Lumia 800, running Windows 7.5) and my laptop, a 3G data connection, my critical business applications are run by Microsoft Office 365 (email, video & voice conferencing and collaborative working through Sharepoint) and all my customer details are hosted with Microsoft Dynamics CRM.

This means that whatever I want to do I can get full access on both my phone and laptop to whatever I need, and more than that our entire team of 7 people can access all the same documents and details from wherever they are too.

If the snow comes we will hold our sales meeting via Lync (the conferencing and instant messaging part of Office 365), we will be able to share our sales forecast in Excel on everyone’s device of choice at the same time and any one of us can edit it accordingly, once we are done we can save it to Sharepoint ready for the week after.

Now I am sure there are many of you that can already do the same via a number of different systems and set ups, but there will also be a huge number of your clients, business partners, family and friends who cannot.

We would like to help these people, all you have to do is put us in touch.