Tag Archives: BlackBerry

How to “hard reset” an iPhone

The apple iPhone is essentially a computer and like many other computers it needs a reboot from time to time. Now a reboot is different from just turning it off and on again, a special process has to be followed to tell the device to fully close down all applications and start them again from the scratch (this does not mean wiping off everything you have stored).

On a handset with a removable battery the process was quite simple, taking the back cover off and removing the battery whilst the phone is on and then replacing it was the most common way of rebooting, iPhones are a little different.

Step 1 :- Press and hold the home button (the circle in the bottom centre of the handset as you look at the screen) and the snooze/awake button on the top edge.

Step 2 :- Continue holding both buttons until the screen changes and the phone begins to restart (this can take 15-60 seconds).

Step 3 :- Let go of both buttons when you see a silver apple logo on the screen (the phone is rebooting).

It may take some time for the phone to reload/reboot from this stage, don’t be alarmed just let the phone restart naturally.

 

BlackBerry seeks “strategic alternatives” – who is set to pounce?

On the 12th August 2013 the board of directors at BlackBerry announced they have formed a special committee to “explore strategic alternatives to enhance value and increase scale in order to accelerate BlackBerry 10 deployment. These alternatives could include, among others, possible joint ventures, strategic partnerships or alliances, a sale of the Company or other possible transactions”

Two phrases stick out for me on this one “possible joint venture” & “sale of the Company”

I would be surprised to see a joint venture with another mobile player or OS provider at this stage, the tight tie up between Nokia and Microsoft is slowly increasing sales numbers of the Nokia Lumia range, but there aren’t many other cases of it happening and my gut feel is that BlackBerry need something to move quickly for them.

So are they ripe for a “sale of the Company” to another manufacturer? I can’t think who would have the cash and the incentive to do so, apple have their ways of working, they certainly have the cash but the desire?

Samsung are nearing, according to figures we have seen, a domination of the smartphone market, so you would have to ask if they need BlackBerry to continue on this road.

So what about a network? There have been rumours in the past of Vodafone interest, but they have recently sunk an enormous amount of cash into the purchase of Cable & Wireless as they pursue their plan of being the number 1 choice for unified communications and not just a mobile telecommunications company.

All we can say is that the official statement is out there, at the time of writing shares have been suspended from trading, so moves may well be in place.

Regardless of what happens in my non-important opinion, a healthy, competitive BlackBerry are an important component of the telecommunications sector. Many of our customers still favour the security of BlackBerry and it’s proven ability to fire through emails on the move. Add to that, BB10 is such a leap forward in operating system from BB7 that I want to see them keep fighting back in the smartphone wars.

Good luck BlackBerry.

Hard reset and manual roam is the mobile equivalent of rebooting your PC

About 3 days before the launch of the iPhone 4S the BlackBerry makers, Research In Motion, experienced a considerable issue with their servers that left many users without email access for up to 3 days.

So this morning when the calls started to trickle through from customers regarding issues they were having with their BlackBerry devices I did think for a couple of seconds that somehow apple had done it again, this time to coincide with the launch of the iPhone 5.

Now obviously apple had nothing to do with RIM’s server issues.

my mind quickly moved back to business and by 12 I realised that the number of calls to our office from customers was far less than the number of local business people on social media platforms like Twitter, calling out for news, knowledge and help with their BlackBerry’s.

Most of customers know about the power of the “hard reset and manual roam” it is easy to complete on a BlackBerry because you can actually remove the battery (unlike many other smartphones) and the process to ask the handset to actually search for a mobile network is straightforward (both plus points for BB as a business tool) and it saves them time because it acts like the first line of IT support they many joke about, the ” have you tried shutting it down and rebooting it yet” method.

Most handsets have a way of doing this as well, if you need to know how to do it on your device then drop a comment at the bottom with your handset type and we can send you the details.

BlackBerry Playbook OS2 – Is it too little too late?

RIM’s problems have been clear for all to see with Google Android the leading smartphone operating system, Nokia appearing revitalised and fresh with Windows 7.5 and all Office365 can bring, not to mention apple iPad emphatically dominating the tablet market.

I remembering blogging last year, although not on this timeline, that I was eager to get my hands on the BlackBerry Playbook, there had been delay after delay on it’s launch and I really wanted one to supplement the productivity of my 9780.

When I did finally get my hands on it in July 2011 I was underwhelmed, the novelty factor of a sweeping and smooth touchscreen on a BlackBerry faded quickly and within weeks it was gone and my 9780 was traded in for an HTC Trophy to harness the power of our Microsoft Office 365 integration.

Now despite reading about some very impressive features, being able to use your BlackBerry handset as mouse and keyboard is a big plus for those of us that just cannot punch out emails and reports as quickly on touch screens, but it might be too late, well for me at least.

Now everything I need works seamlessly through my windows phone, and with handset choices from HTC in the Radar & Titan, ZTE Tania, Samsung Omnia W and Nokia Lumia 800 & 900 (4.3″ AMOLED screen!!!) to choose from when I get bored I can’t see a move back to BlackBerry for the Playbook only.

For those of you loyal to your full QWERTY keypad, the good news is that you will soon be able to access the full Android app market on your BlackBerry once they launch the new OS, so if you haven’t moved maybe it isn’t too late and in true Rocky fashion, RIM will pick themselves up off the canvas and land a knockout blow of their own.

Callmaster Mobile enters the blogging world!!

It has taken some time but with a new year comes new objectives and we have been talking for some time about how to share our knowledge of the mobile world and what better way than with our own blog.

Our company has changed so much in the last 6 months, we have relocated, we have recruited and we have become “more than just mobiles”.

Over the next few posts we will share with you everything that is new, our partnerships with Disability Challengers, Farnham Rugby Club and Phyllis Tuckwell Hospice, all the latest technologies available at your fingertips on a pay per user per month basis and the benefits that these advances can bring to your working life.

We would like to hear from anyone who would like to “guest blog” for us and share their knowledge and experiences of “mobile” so do get in touch if you are interested.

We promise to keep you up to date on the latest phones and tablets that we rate and recommend, we will tell you about Microsoft Office 365 and all the amazing components that enhance the way we work (hey, it might be good for you as well!) and we hope to enlighten you about near field communications (NFC), Fastdox and Digital Pens, Hosted Telephony, converged fixed line and mobile solutions and unified communications.

So, to kick us off, who uses mobile applications for work or maybe Angry Birds for fun? Who doesn’t because their handset of choice is a BlackBerry and finds BlackBerry App World limited? Well the good news, coming soon to a town near you, android developed apps are going to be available on BlackBerry handsets. The question is, is it too little, too late?

We shall see….