Tag Archives: apple maps connect

Problems with Apple Maps Connect Phone Number Verification

Problems with Apple Maps Connect phone number verification? Follow our guide.

Before submitting your business listing to Apple Maps Connect, you need to verify your business’s phone number. Below is Callmaster Mobile’s primary number.

Apple Phone NumberUnfortunately we never received a call from Apple…

Apple Calling
If, like Callmaster Mobile, your phone system has an IVR Menu, e.g. ‘Press 1 for Sales, Press 2 for Support, Press 3 for Accounts…’, you too may have some trouble getting Apple to verify your primary business number.

To fix the issue, you will need to change your ‘primary business number’ to a direct dial telephone number belonging to a member of staff. By doing so, the automated Apple system can go straight through without becoming confused by your system’s IVR menu.

Apple Direct Dial
Apple will then phone the direct dial of your choice and give you a 4 digit pin number for verification. You should receive an email shortly after completion!

Apple Submit
More on Apple:

How to claim your business on Apple Maps Connect

Apple have recently launched a new service called ‘Apple Maps Connect‘. With this new service, you can now add your small business listing to a directory that will live inside Apple Maps.

1) Once on https://mapsconnect.apple.com/, you’ll need to log in or create an Apple ID. To create an Apple ID, simply hit the ‘create one’ link under the log in and follow the steps below. For those logging in, skip to step 5).

Apple Maps Connect
2) You’ll be led to this page where you need to click ‘Create an Apple ID’

Apple Maps Connect Create your Apple ID
3) Start creating your Apple ID, once you’re finished, click the blue button at the bottom. From here, you’ll need to verify your email address.

Apple ID Creation Apple Maps ConnectApple ID Verified Apple Maps Connect

4) Once complete, head back to the Maps Connect homepage: https://mapsconnect.apple.com/, and sign in with your new details.

Sign in with new Apple ID Apple Maps Connect
5) Once logged in, you’ll be led to this page. After clicking add my business, you’ll need to agree to the terms of use, then you can get started!

Small Business Apple Maps Connect
6) If your business is registered on ‘Yelp’, it’s possible it may already exist on Apple Maps. Using the Apple search, you can click on the business you would like to claim or choose “Add New Business” if it’s not. You’ll need to enter your basic business information, such as the name, address and phone number, your business category and your opening hours. You’ll also have the option to add your website, yelp page and social networks.

Search for your business Apple Maps Connect
7) Once complete, review your information and submit to Apple! You should receive a verification email shortly and have your business live in around a week.

Callmaster Mobile Apple Maps Connect

More on Apple: