On June 15th the new EU Roaming regulations came into effect which means you now pay the same prices for calls, texts and mobile data in the EU as you do at home. This is fantastic news for our UK mobile customers who have been caught out by huge bills when downloading films or other data during European holidays or Business trips. Finally you can relax about bill shock while you’re away and pay the same prices as you would at home.
Better yet, you don’t need to opt in and any add-ons/bolt-ons you had that are no longer needed will be removed automatically. If you have a pay as you go contract, you will be billed the usual rate for minutes, texts and data. If you have a monthly contract, you will be able to use your usual allowance of minutes, SMS and data wherever you are in the EU with no extra charges. However it is worth noting that roaming will be subject to your operator’s fair usage policy. If you have any questions, please do not hesitate to get in touch: firstname.lastname@example.org.