Category Archives: Apple

Apple clarifies iPhone battery deterioration rumours

Apple clarifies iPhone battery deterioration rumours

Apple has addressed concerns that some models of the iPhone slow down as they age. The renowned mobile giant was accused of deliberately slowing down older devices to encourage consumers to upgrade. Apple has confirmed that it does in fact slow down some models as they age, but only because the phones’ battery performance diminishes over time.

“First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that.”

All rechargeable batteries, including the iPhone batteries are consumable components that become less effective as they chemically age and their ability to hold a charge diminishes over time. A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.

Image result for apple iphone battery 6

To avoid shutdowns on the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE, Apple delivered a software update – 10.2.1. With the update, iOS dynamically manages the maximum performance of some system components when needed to prevent a shutdown. While these changes may go unnoticed, in some cases users may experience longer launch times for apps and other reductions in performance.

Over the fall, Apple received feedback from users who were seeing slower performance, they now believe the continued chemical aging of the batteries in older iPhone 6 and iPhone 6S devices contributed to this.

To address customer concerns, Apple has reduced the price of an out-of-warranty iPhone battery replacement by £54 – from £79 to £25 for anyone with an iPhone 6 or later, whose battery needs to be replaced, until December 2018. Apple will also issue an iOS update with new features that will offer more visibility into the health of your iPhone battery so you can monitor if its condition is affecting performance.

If you have any questions, please do not hesitate to contact your account manager on 01252 854352 or email sales@cmmtelecoms.co.uk, we are always more than happy to help!

Apple iPhone X/8/8+ fast charger – worth the investment?

Apple iPhone X/8/8+ fast charger – worth the investment?

The Apple iPhone X, iPhone 8 and iPhone 8 Plus are the first devices to support quick charging – offering up to 50% of juice in just 30 minutes. Despite the new devices being capable of quick charging, the feature will not work with the included standard Lightning cable and iPhone charger. To take advantage, you’ll need to purchase additional accessories that are compatible with USB Type-C charging, setting you back £74 (£25 for the adaptor cable and from £49 for the USB-C charger). A catch Apple has been criticised heavily for. Is it worth it?

Tests by 9to5mac

Despite the significant amount, tests by 9to5mac do support Apple’s claims of up to 50% charge in 30 minutes – in fact results exceed Apple’s claims by 6%. Saving you time and stress when in a hurry. Clearly the difference between the Apple (5W) charger, included with your new iPhone X, 8 or 8 Plus is offering no where near as much power as the available 29W fast charger. Third party options include the Anker (ships from the U.S.) and Aukey (available in the UK), offering a slightly lower price tag, although they will not include support from Apple if you have an issue. When purchasing any third-party accessory, always look for the MFi logo on their packaging to avoid counterfeit or uncertified products that could damage your device.

made-for-iphone-logo

Beyond fast charging, Apple has now released the iOS 11.2 update which has enabled faster wireless charging when paired with the Belkin Boost Up Wireless Charging Pad or Mophie Wireless Charging Base, both £54.95 each. Although the accessories are expensive, your iPhone is a tool you use on a daily basis and there’s no doubt these accessories will make your life easier. For more information on the Apple accessories, please do not hesitate to contact your account manager on 01252 854352 or email sales@cmmtelecoms.co.uk, we are always more than happy to help!

How to backup your Apple device with iCloud

How to backup your Apple device with iCloud

Backing up your Apple device is vital to keep your data and memories safe in case of an incident, we also highly recommend you backup your iPhone when planning an iOS upgrade. Please follow our quick guide for instructions on how to do so:

1) Connect your device to a Wi-Fi network

  1. From your Home screen, go to Settings > Wi-Fi.
  2. Turn on Wi-Fi.
    Your device will automatically search for available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.

After you join the network, you’ll see  Checkmarknext to the network and Wi-Fi connected in the upper-left corner of your display.

2) Head to settings

Go to Settings > [your name], and tap iCloud. If you’re using iOS 10.2 or earlier, go to Settings, then scroll down and tap iCloud.

3) Tap iCloud Backup

If you’re using iOS 10.2 or earlier, tap Backup. Make sure that iCloud Backup is turned on.

4) Tap Back Up Now

Stay connected to your Wi-Fi network until the process completes.

To check the progress and confirm the backup completed go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you’ll see the date and time of your last backup.

Automatically back up with iCloud Backup

To let iCloud automatically backup your device each day, here’s what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network – please see point 1 above.
  • Make sure that your device’s screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more, click here for our how to guide.

Please note

The iCloud backup will not back up data that’s already stored on other cloud services such as Gmail or Microsoft Exchange or imported media files you’ve acquired outside of Apple such as Amazon Kindle books. However, this is not an issue as the other cloud services store this data and it’s not necessary for iCloud to duplicate. Finally, for security reasons, your Apple Pay information and your Touch ID will also not be backed up.

Get in touch

If you have any issues backing up your device or purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email support@cmmtelecoms.co.uk.

iOS 11 troubleshooting

iOS 11 troubleshooting

If your device is unresponsive or ‘frozen’ since downloading Apple’s latest software, we recommend you conduct a soft reset.

How to conduct a soft reset (iPhone 7):

1) Press and hold the Volume button and the Sleep/Wake button simultaneously.

Image result for soft reset iphone 72) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will be offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

How to conduct a soft reset (iPhone 6 & lower):

1) Press and hold your home button (the big circle below the screen) and the Sleep/Wake button (on top of your iPhone, on the right-hand side) simultaneously.

how to soft reset an iPhone

2) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

Issues with apps:

Part of the iOS 11 update is the move from 32-bit to 64-bit apps. Unfortunately this means older 32-bit apps will no longer work once you’ve downloaded the latest software. According to Oliver Yeh,  cofounder of app intelligence firm Sensor Tower, there are 187,000 32-bit apps still on the App Store, which equates to about 8% of all iPhone apps. To see if any of your apps are 32-bit, you can head to Settings > General, tap ‘About‘ then click on ‘Applications‘. This will show you if you have any 32-bit apps or if you don’t have any, nothing will happen when you click. While the move to iOS 11 may result in having to find alternative apps, the new software does offer a host of new and amazing features, you can click here to find out more.

Key updates to Apple iOS 11

Key updates to Apple iOS 11

Augmented Reality

Most anticipated, iOS 11 now incorporates AR apps which means you can place virtual objects in real-world scenes. These apps can be used for interactive gaming, immersive shopping experiences, industrial design and more. Built on Apple’s ARKit technology, Ikea has already unveiled their AR app ‘IKEA Place’ for the new iOS devices. From coffee tables to armchairs, you can choose from over 2,000 products that are 3D and true to scale, allowing you to experiment with different furniture and see how it would look and fit in your home.

“IKEA Place makes it easier to make buying decisions in your own place, to get inspired and try many different products, styles and colors in real-life settings with a swipe of your finger. Augmented reality and virtual reality will be a total game changer for retail in the same way as the internet. Only this time, much faster,” – Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems.

The apps work using the built-in camera, alongside powerful processors and finally, motions sensors in the new iPhones.

Photos

The incredibly popular and innovative Portrait mode now uses optical image stabilization, True Tone flash and HDR, for more professional images. While a new feature ‘Loop and Bounce effects’ create continuous video loops for Live Photos and ‘Long Exposure’ creatively captures time and movement. In Photos, Memory Movies are optimized to play in both portrait and landscape orientation, and more memories, such as photos of pets or birthdays, are automatically created.

App Store

The App Store has been redesigned in iOS 11 so that discovering apps and games is easier than ever before. You can uncover the stories behind iOS developers, and the incredible apps and games they create. App Store for iMessage is also easier to access with a redesigned app drawer.

Siri

Siri now offers translation, an expressive new voice and more proactive intelligence to help you through your day. New voices are more natural and expressive, adjusting intonation, pitch, emphasis and tempo while speaking, and can translate US English into Mandarin, French, German, Italian or Spanish, ideal to aid you on your next holiday or business trip.

ios 11 siri translation iphone

Siri also uses on-device learning to deliver more personal experiences and offers suggestions based on personal usage of Safari, News, Mail, Messages and more.

Apple Pay

With an update to iOS 11 and watchOS 4, you’ll now to be able to send and receive money from friends and family via Apple Pay. You can do so in Messages or ask Siri to pay someone, using the credit and debit cards you have in Wallet. When you receive a payment, it’ll go into the new Apple Pay Cash card in your Apple Wallet so you can use the money instantly.

Do Not Disturb while Driving

iOS 11 introduces a new way to help you stay more focused on the road with Do Not Disturb while driving. Your iPhone will detect when you may be driving through vehicle movement or Bluetooth connections, and automatically silences notifications to keep the screen dark. You’ll have the option of sending an auto reply to your Favorites, contacts or recents to let them know you’re driving and cannot respond until you arrive at your destination.

iOS 11 will include a safety feature called 'Do Not Disturb'

Apple Maps

New to iOS 11, Apple Maps has indoor maps for shopping centers and airports around the world, including: Amsterdam (AMS), London Heathrow (LHR), Las Vegas (LAS), Los Angeles (LAX), Miami (MIA), Philadelphia (PHL) and San Jose (SJC). You can also take advantage of the ‘lane guidance’ feature to help you better prepare for your next turn as well as information on speed limits.

Music

Apple Music subscriber? You can now create a profile and follow your friends to listen to shared playlists and listen to shared playlists and see the music they listen to most. You can also begin receiving notifications when friends follow you, new music is released and more.

Compatible devices:

compatible devices

Apple has announced the brand new iPhones

Apple has announced the brand new iPhones

Apple has released three new iPhones: the iPhone X, iPhone 8 and iPhone 8 Plus. The iPhone X is the latest generation of Apple’s flagship device, featuring a whole new design and Face ID technology to celebrate the 10th anniversary of Apple iPhones. While the iPhone 8 and 8 Plus offer an upgrade from the previous iPhone 7 and iPhone Plus, including an all-glass design and wireless charging.

Design

New iPhones

Left – Right: iPhone X, iPhone 8 Plus, iPhone 8

The iPhone X features radical changes in design from the edge-to-edge display to the removal of the home button. While the iPhone 8 and iPhone 8 Plus still have the traditional iPhone look, accompanied by a new all-glass and aluminium design which Apple claims is the “most durable glass on any smartphone”. All three of the new models are water and dust resistant. Surprisingly, Apple has dropped the popular Jet Black and Rose Gold colour choices. Instead the iPhone X will be available in Silver and Space Grey, and the iPhone 8/8 Plus will be available in Silver, Space Grey and Gold.

Features

The iPhone 8 and 8 Plus both have Apple’s new A11 Bionic chip, but without the Neural Engine of that fitted to the iPhone X, have improved screens with the company’s True Tone feature, improved speakers and keep the traditional home button with Touch ID 2 fingerprint scanner. The new iPhone X on the other hand features facial recognition technology that uses your face as a secure new way to unlock your iPhone and authenticate and pay with Apple Pay. The new technology is enabled by the TrueDepth camera and is simple to set up. It projects and analyses more than 30,000 invisible dots to create a precise depth map of your face. Better yet, the facial recognition has the ability to adapt to physical changes in your appearance over time, for example needing glasses. The TrueDepth camera also analyses more than 50 different muscle movements so that your expressions can be mirrored into 12 Animojis.

Wireless charging

The new iPhones do not require a charging cable and will work with Qi wireless chargers that are commonly found in hotels, cafes, airports and cars. Belkin and Mophie have also developed two new wireless chargers designed for the iPhone 8, while Apple’s new ‘AirPower’ mat will let you charge multiple devices wirelessly once released in 2018. This means that you’ll be able to simply set your iPhone down when it needs a boost and remove the worry of remembering and carrying your plugs and cables when you’re on the move.

Specs & pricing

New iPhone Prices

Prices exclude VAT.

How to pre-order

You can join our waiting list: http://www.callmastermobile.co.uk/pre-order-the-new-apple-iphone, once completed, our team will be in touch as soon as they can.