Category Archives: Apple

How to backup your Apple device with iCloud

How to backup your Apple device with iCloud

Backing up your Apple device is vital to keep your data and memories safe in case of an incident, we also highly recommend you backup your iPhone when planning an iOS upgrade. Please follow our quick guide for instructions on how to do so:

1) Connect your device to a Wi-Fi network

  1. From your Home screen, go to Settings > Wi-Fi.
  2. Turn on Wi-Fi.
    Your device will automatically search for available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.

After you join the network, you’ll see  Checkmarknext to the network and Wi-Fi connected in the upper-left corner of your display.

2) Head to settings

Go to Settings > [your name], and tap iCloud. If you’re using iOS 10.2 or earlier, go to Settings, then scroll down and tap iCloud.

3) Tap iCloud Backup

If you’re using iOS 10.2 or earlier, tap Backup. Make sure that iCloud Backup is turned on.

4) Tap Back Up Now

Stay connected to your Wi-Fi network until the process completes.

To check the progress and confirm the backup completed go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you’ll see the date and time of your last backup.

Automatically back up with iCloud Backup

To let iCloud automatically backup your device each day, here’s what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network – please see point 1 above.
  • Make sure that your device’s screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more, click here for our how to guide.

Please note

The iCloud backup will not back up data that’s already stored on other cloud services such as Gmail or Microsoft Exchange or imported media files you’ve acquired outside of Apple such as Amazon Kindle books. However, this is not an issue as the other cloud services store this data and it’s not necessary for iCloud to duplicate. Finally, for security reasons, your Apple Pay information and your Touch ID will also not be backed up.

Get in touch

If you have any issues backing up your device or purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email

iOS 11 troubleshooting

iOS 11 troubleshooting

If your device is unresponsive or ‘frozen’ since downloading Apple’s latest software, we recommend you conduct a soft reset.

How to conduct a soft reset (iPhone 7):

1) Press and hold the Volume button and the Sleep/Wake button simultaneously.

Image result for soft reset iphone 72) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will be offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

How to conduct a soft reset (iPhone 6 & lower):

1) Press and hold your home button (the big circle below the screen) and the Sleep/Wake button (on top of your iPhone, on the right-hand side) simultaneously.

how to soft reset an iPhone

2) Continue holding both buttons until your iPhone shuts down and begins to restart – this can take anywhere between 10-20 seconds. You will offered the ability to power off at this point. If you take that option, remember to turn your phone back on when you are done. Alternatively, you can ignore the power off request and continue following the steps below.

3) Let go off the buttons when you see the Apple silver logo appear. You have completed the reset successfully! – (Don’t be alarmed if it takes quite a while to load from the Apple logo to the main screen, this is perfectly normal).

Issues with apps:

Part of the iOS 11 update is the move from 32-bit to 64-bit apps. Unfortunately this means older 32-bit apps will no longer work once you’ve downloaded the latest software. According to Oliver Yeh,  cofounder of app intelligence firm Sensor Tower, there are 187,000 32-bit apps still on the App Store, which equates to about 8% of all iPhone apps. To see if any of your apps are 32-bit, you can head to Settings > General, tap ‘About‘ then click on ‘Applications‘. This will show you if you have any 32-bit apps or if you don’t have any, nothing will happen when you click. While the move to iOS 11 may result in having to find alternative apps, the new software does offer a host of new and amazing features, you can click here to find out more.

Key updates to Apple iOS 11

Key updates to Apple iOS 11

Augmented Reality

Most anticipated, iOS 11 now incorporates AR apps which means you can place virtual objects in real-world scenes. These apps can be used for interactive gaming, immersive shopping experiences, industrial design and more. Built on Apple’s ARKit technology, Ikea has already unveiled their AR app ‘IKEA Place’ for the new iOS devices. From coffee tables to armchairs, you can choose from over 2,000 products that are 3D and true to scale, allowing you to experiment with different furniture and see how it would look and fit in your home.

“IKEA Place makes it easier to make buying decisions in your own place, to get inspired and try many different products, styles and colors in real-life settings with a swipe of your finger. Augmented reality and virtual reality will be a total game changer for retail in the same way as the internet. Only this time, much faster,” – Michael Valdsgaard, Leader Digital Transformation at Inter IKEA Systems.

The apps work using the built-in camera, alongside powerful processors and finally, motions sensors in the new iPhones.


The incredibly popular and innovative Portrait mode now uses optical image stabilization, True Tone flash and HDR, for more professional images. While a new feature ‘Loop and Bounce effects’ create continuous video loops for Live Photos and ‘Long Exposure’ creatively captures time and movement. In Photos, Memory Movies are optimized to play in both portrait and landscape orientation, and more memories, such as photos of pets or birthdays, are automatically created.

App Store

The App Store has been redesigned in iOS 11 so that discovering apps and games is easier than ever before. You can uncover the stories behind iOS developers, and the incredible apps and games they create. App Store for iMessage is also easier to access with a redesigned app drawer.


Siri now offers translation, an expressive new voice and more proactive intelligence to help you through your day. New voices are more natural and expressive, adjusting intonation, pitch, emphasis and tempo while speaking, and can translate US English into Mandarin, French, German, Italian or Spanish, ideal to aid you on your next holiday or business trip.

ios 11 siri translation iphone

Siri also uses on-device learning to deliver more personal experiences and offers suggestions based on personal usage of Safari, News, Mail, Messages and more.

Apple Pay

With an update to iOS 11 and watchOS 4, you’ll now to be able to send and receive money from friends and family via Apple Pay. You can do so in Messages or ask Siri to pay someone, using the credit and debit cards you have in Wallet. When you receive a payment, it’ll go into the new Apple Pay Cash card in your Apple Wallet so you can use the money instantly.

Do Not Disturb while Driving

iOS 11 introduces a new way to help you stay more focused on the road with Do Not Disturb while driving. Your iPhone will detect when you may be driving through vehicle movement or Bluetooth connections, and automatically silences notifications to keep the screen dark. You’ll have the option of sending an auto reply to your Favorites, contacts or recents to let them know you’re driving and cannot respond until you arrive at your destination.

iOS 11 will include a safety feature called 'Do Not Disturb'

Apple Maps

New to iOS 11, Apple Maps has indoor maps for shopping centers and airports around the world, including: Amsterdam (AMS), London Heathrow (LHR), Las Vegas (LAS), Los Angeles (LAX), Miami (MIA), Philadelphia (PHL) and San Jose (SJC). You can also take advantage of the ‘lane guidance’ feature to help you better prepare for your next turn as well as information on speed limits.


Apple Music subscriber? You can now create a profile and follow your friends to listen to shared playlists and listen to shared playlists and see the music they listen to most. You can also begin receiving notifications when friends follow you, new music is released and more.

Compatible devices:

compatible devices

Apple has announced the brand new iPhones

Apple has announced the brand new iPhones

Apple has released three new iPhones: the iPhone X, iPhone 8 and iPhone 8 Plus. The iPhone X is the latest generation of Apple’s flagship device, featuring a whole new design and Face ID technology to celebrate the 10th anniversary of Apple iPhones. While the iPhone 8 and 8 Plus offer an upgrade from the previous iPhone 7 and iPhone Plus, including an all-glass design and wireless charging.


New iPhones

Left – Right: iPhone X, iPhone 8 Plus, iPhone 8

The iPhone X features radical changes in design from the edge-to-edge display to the removal of the home button. While the iPhone 8 and iPhone 8 Plus still have the traditional iPhone look, accompanied by a new all-glass and aluminium design which Apple claims is the “most durable glass on any smartphone”. All three of the new models are water and dust resistant. Surprisingly, Apple has dropped the popular Jet Black and Rose Gold colour choices. Instead the iPhone X will be available in Silver and Space Grey, and the iPhone 8/8 Plus will be available in Silver, Space Grey and Gold.


The iPhone 8 and 8 Plus both have Apple’s new A11 Bionic chip, but without the Neural Engine of that fitted to the iPhone X, have improved screens with the company’s True Tone feature, improved speakers and keep the traditional home button with Touch ID 2 fingerprint scanner. The new iPhone X on the other hand features facial recognition technology that uses your face as a secure new way to unlock your iPhone and authenticate and pay with Apple Pay. The new technology is enabled by the TrueDepth camera and is simple to set up. It projects and analyses more than 30,000 invisible dots to create a precise depth map of your face. Better yet, the facial recognition has the ability to adapt to physical changes in your appearance over time, for example needing glasses. The TrueDepth camera also analyses more than 50 different muscle movements so that your expressions can be mirrored into 12 Animojis.

Wireless charging

The new iPhones do not require a charging cable and will work with Qi wireless chargers that are commonly found in hotels, cafes, airports and cars. Belkin and Mophie have also developed two new wireless chargers designed for the iPhone 8, while Apple’s new ‘AirPower’ mat will let you charge multiple devices wirelessly once released in 2018. This means that you’ll be able to simply set your iPhone down when it needs a boost and remove the worry of remembering and carrying your plugs and cables when you’re on the move.

Specs & pricing

New iPhone Prices

Prices exclude VAT.

How to pre-order

You can join our waiting list:, once completed, our team will be in touch as soon as they can.

Apple set to release three new iPhones

Apple set to release three new iPhones

Apple is rumoured to be releasing 3 new iPhones later this year, the iPhone 7S, 7S Plus and a tenth anniversary iPhone 8. While the 7S and 7S Plus will be the updated versions of the current iPhone 7, the third new iPhone will supposedly showcase the latest smartphone technology. Considering the 10th anniversary of the Apple iPhone is coming up this year, we’re not surprised that Apple has been holding back some major updates and improvements for the iPhone 8.

Apple set to release three new iPhones


With glass bodies becoming a huge trend in 2017 devices, it’s been suggested that the Apple iPhone 8 will have the appearance of a ‘glass sheet’, taking Apple’s premium designs to a whole new level. It’s also likely that the display will be edge-to-edge, to rival with Samsung’s new handsets. Further design changes include the removal of the traditional home button, which may be replaced with a touch-sensitive digital button.

“This year, Apple will use OLED display only in its premium handset, which will offer a high screen-to-body ratio without the iconic home button,” wrote Nikkei’s Debby Wu, citing two industry sources.

The iPhone 8 is rumoured to sport a OLED display, while the 7S and 7S Plus on the other hand are set to continue the liquid crystal displays until Autumn 2018 when they too will be upgraded. Unfortunately for Apple fans, the shift to an OLED display is only going to increase the price of the next iPhone. Using OLED (organic light emitting diode) will cost Apple twice as much as using regular LCD panels giving the iPhone 8 potential for the being the most expensive iPhone yet.

iPhone 8 features

Most awaited however are the whispers that the new iPhone will feature a “revolutionary” 3D camera system that could be used for 3D selfies and facial recognition. Further rumours include an Iris scanner as seen in Samsung’s Galaxy Note 7, that will use eye-scanning technology to allow iPhone users to unlock their phone just by looking at it. Final rumours suggest that the iPhone 8 will be designed with a variety of wireless charging options.

Feature Overview

  • 5.8″ OLED display
  • Faster A11 processor
  • Glass body
  • Edge-to-edge display
  • Camera and Touch ID integrated in display
  • No Home button
  • Facial recognition technology
  • Wireless and fast charging
  • Three models – One OLED, two standard
  • 64GB/128GB/256GB

iPhone 8 pricing and release date

As always, it’s likely Apple will keep up with tradition and release the new iPhone/s in September this year, however there could be a delay until October.

Apple Siri Smart Speaker Rumours

Apple Siri Smart Speaker Rumours

Rumour has it, Apple will be releasing a Siri Smart Speaker to compete with Amazon’s Alexa-enabled Echo speaker and the Google Home Speaker. It’s expected that the new iOS device will be announced at the WWDC (Apple’s Worldwide Developers Conference). The 2017 conference will be held from June 5th – 9th.


Apparently the new device will use Siri as a voice interface to stream music, control HomeKit, report weather and news and even perform Web searches. The HomeKit feature of the Speaker would include the ability to control smart home accessories like lights, locks, and curtains all through voice activation. It’s also believed that the new speaker will carry some form of Beats technology, unsurprisingly after Apple bought head-phone maker Beats electronics for $3bn back in 2014.

Image result for beats technology

Apple Maps integration is also a possibility, which Apple is considering so Siri could alert you exactly when to leave the house for an appointment. Finally, it’s rumoured that the device will also feature facial recognition after Apple’s acquisition of Faceshit and Emotient, which may help the device act based on who is in a room or by your emotional state. The Siri Smart Speaker would notably be the first new piece of Apple hardware introduced since the Apple Watch and we can only hope Apple will go ahead with the release and combine Beats renowned audio capabilities with your own personal assistant.