How to backup your Apple device with iCloud

How to backup your Apple device with iCloud

Backing up your Apple device is vital to keep your data and memories safe in case of an incident, we also highly recommend you backup your iPhone when planning an iOS upgrade. Please follow our quick guide for instructions on how to do so:

1) Connect your device to a Wi-Fi network

  1. From your Home screen, go to Settings > Wi-Fi.
  2. Turn on Wi-Fi.
    Your device will automatically search for available Wi-Fi networks.
  3. Tap the name of the Wi-Fi network that you want to join.

After you join the network, you’ll see  Checkmarknext to the network and Wi-Fi connected in the upper-left corner of your display.

2) Head to settings

Go to Settings > [your name], and tap iCloud. If you’re using iOS 10.2 or earlier, go to Settings, then scroll down and tap iCloud.

3) Tap iCloud Backup

If you’re using iOS 10.2 or earlier, tap Backup. Make sure that iCloud Backup is turned on.

4) Tap Back Up Now

Stay connected to your Wi-Fi network until the process completes.

To check the progress and confirm the backup completed go to Settings > [your name] > iCloud > iCloud Backup. Under Back Up Now, you’ll see the date and time of your last backup.

Automatically back up with iCloud Backup

To let iCloud automatically backup your device each day, here’s what you need to do:

  • Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Backup.
  • Connect your device to a power source.
  • Connect your device to a Wi-Fi network – please see point 1 above.
  • Make sure that your device’s screen is locked.
  • Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more, click here for our how to guide.

Please note

The iCloud backup will not back up data that’s already stored on other cloud services such as Gmail or Microsoft Exchange or imported media files you’ve acquired outside of Apple such as Amazon Kindle books. However, this is not an issue as the other cloud services store this data and it’s not necessary for iCloud to duplicate. Finally, for security reasons, your Apple Pay information and your Touch ID will also not be backed up.

Get in touch

If you have any issues backing up your device or purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email

How to increase your Apple iCloud Storage

How to increase your Apple iCloud Storage

With every Apple device, you automatically receive an initial 5GB of free iCloud storage for your Apple photos, videos and files. However, we understand you may wish to exceed this limit. To do so, you can follow the instructions for your device below:

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > iCloud > Manage Storage or iCloud Storage. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
  2. Tap Buy More Storage or Change Storage Plan.
  3. Choose a plan.
  4. Tap Buy and follow the onscreen instructions.

On your Mac

  1. Choose Apple  menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan or Buy More Storage.
  4. Choose a plan.
  5. Click Next and enter your Apple ID password.

On your Windows PC

  1. Open iCloud for Windows.
  2. Click Storage.
  3. Click Change Storage Plan.
  4. Choose a plan, then click Next.
  5. Enter your Apple ID password, then click Buy.

UK Pricing

  • 50GB: £0.79
  • 200GB: £2.49
  • 2TB: £6.99

Please note these are monthly billing plans. Each month you’ll receive an email to remind you of your upcoming payment, unless you choose to stop payments by downgrading your plan.

Get in touch

If you have any issues purchasing more iCloud storage, please do not hesitate to get in touch with your account manager, we are always more than happy to help! You can phone 01252 854352 or email

Google’s Project Loon connects 100k in Puerto Rico

Google’s Project Loon connects 100k in Puerto Rico

Although many view the Internet as a global phenomenon, more than half of the world’s population are still without Internet access. Project Loon is an initiative by Google designed to extend Internet connectivity to people in rural and remote areas worldwide,  using a network of balloons traveling on the edge of space. The new technology can not only help fill coverage gaps but it can also help to bring people back online after disasters, as seen in Puerto Rico after cellphone towers were knocked out by Hurricane Maria.

“In times of crisis, being able to communicate with loved ones, emergency services and critical information is key,” – Alastair Westgarth, project lead at Project Loon

A Loon balloon on its way to Puerto Rico from Nevada

This is the second time Loon has been tested during a disaster relief effort with balloons sent to flood zones in Peru last year. The balloons have helped enable texts, emails and basic web access, however Alphabet, Google’s parent company, have stressed that Loon is still new and unpredictable despite the recent success.

How does Loon work?

Loon is a network of balloons travelling on the edge of space. The Loon balloons float in the stratosphere, twice as high as air planes and the weather. In the stratosphere, there are many layers of wind, and each layer of wind varies in direction and speed, the balloons go where they’re needed by rising or descending into a layer of wind blowing in the desired direction of travel.

Google has partnered with various telecoms companies to share cellular spectrum to allow people to connect to the balloon network directly from their phones and other LTE-enabled devices. The signal is then passed across the balloon network and back down to the global Internet on Earth.

5G government competition with million pound grants

5G government competition with million pound grants

5G is expected to be capable of delivering extremely fast data with estimates between 10 – 50 Gbit/s compared with today’s average 4G download speed of 15 Mbit/s. In fact, back in 2013 Samsung tested 5G at 1Gbps and journalists reported that a HD movie could be downloaded in less than 30 seconds. In 2014, Samsung set a mobile speed record of 7.5Gb/s in another 5G trail, while estimates predict the speed will reach 10Gb/s, with transfer rates as high as 800Gb/s further down the line, taking your download time of a full length film to around a second!


“We are determined to be one of the first countries in the world to use 5G. In these very early stages we want all ideas, from all parts of the country, that will help us get the technology and the roll-out right to have a nationwide network of 5G innovators.” – Matt Hancock, Minister for Digital

Fast track to 2017 and the government is hoping that the UK will be ‘at the forefront of 5G’, with a new competition ‘5G Testbeds and Trials’. The competition aim is to encourage the development of a UK ‘5G ecosystem’ with technology and deployment, testbeds and trials to stimulate the development of 5G use cases and business models. Applicants will have the chance to win grant funding of between £2 million and £5 million, out of the £25 million total budget.

“ The Programme is designed to help address some of society’s biggest challenges, such as those faced in health and social care, focusing on areas where the Government’s role can have the most impact. ” – Matt Hancock, Minister for Digital

Two groups of organisations will make use of Testbeds: connectivity providers and their supply chains; and industry and public sectors that could uncover new ways of working with 5G capabilities. Here are some examples:

5G testbeds

The competition opened on October 23rd 2017, and will close registration on December 6th 2017.

HTC has unveiled their new devices

HTC has unveiled their new flagship devices

HTC has introduced the new U11+ and U11 life, although those with their heart set on the U11+ will have to wait until the 20th of November.


While the U11+ takes the screen size up a notch from it’s predecessor the original U11, at 6″, compared to 5.5″, the life boasts a more compact form at 5.2″. Both models feature water and dust resistance, curved edges and a fingerprint sensor but the back on the life model is acrylic while the plus model is glass for a more premium design. However, the largest difference in design between the two new models is the quality of the display. The  Life features a 1080 x 1920 Super LCD display while the U11+ sports a QUAD HD+ (2880 x 1440 pixels, 18:9) display that could rival the Samsung Galaxy 8.


Key specs

The IP68 rating on the U11+ is the highest you'll find on a phone. This means you can dunk it in more than one meter of water, worry free, although we don't recommend it. The U11+ also has BoomSound Hi-Fi Edition which the HTC has claimed is 30 percent louder than the U11 life, thanks to the additional space. The U11+ also packs a new battery, which offers a 30% increase in battery stamina compared to the previous U11. Alongside the Quad HD+ screen and faster processor, quite clearly, the U11+ spec's knock the life model out the park. However, for a budget smartphone, the U11 life does offer the latest version of Android, water and dust resistance (although a weaker version than the U11+) and a 16MP camera, which interestingly is higher in pixels than the U11+. It's worthing noting however that the U11 life features the 'purest form of Android' while the U11+ features Android 8.0 Oreo with HTC's Sense overlay. For life users, this does mean no bloatware and guaranteed updates. 

U11 Life

The 'mini' U11

32GB of Storage & 3GB RAM or 64GB & 4GB RAM

  • 5.2" Super LCD display
  • 16MP front camera
  • Android 8.0
  • Octa-core Snapdragon 630 processor
  • IP67 water & dust resistance 
  • 2,600mAh battery

From £349 SIM free


Flagship device

64GB of Storage & 4GB RAM
or 128GB & 6GB RAM

  • 6" Quad HD+ display
  • 8MP front camera
  • Android 8.0 
  • Qualcomm Snapdragon 835 processor
  • IP68 water & dust resistance 
  • 3,930mAh battery

From £699 SIM free

SIM free & contract deals available 

If you are interested in either of HTC's new releases, please do not hesitate to get in touch with your account manager on 01252 854352 or email We are always more than happy to help!

Android, Apple, Windows or BlackBerry for business?

Android, Apple, Windows or BlackBerry for business?

Unsurprisingly, various Apple iPhones including the iPhone 6 and iPhone 7, alongside Samsung models including the Samsung S7 and Galaxy J3, topped the list of the highest selling smartphones in the world (IHS’ list of 10 ‘Best-selling smartphones for 2016). But is the popular choice always the best choice? With so many models on the market, choosing the right smartphone for yourself and your employees can prove a difficult, and somewhat overwhelming task. To narrow down the choice, we recommend firstly finding out which operating system is best for your business.

Operating systems


Apple’s iPhones run on iOS, the mobile operating system developed specifically by Apple. The Apple iOS is known to be a very ‘closed’ operating system. For example, if an app is developed and Apple doesn’t like it, it won’t be getting onto the iPhone. In principle, this makes the Apple operating system one of the most secure, and thus beneficial to your business’s mobile security. However the high level of control in the Apple environment can also mean a lack of freedom, as the operating system locks you into the Apple world – from iTunes for your music to iCloud for your back-ups. For example, last year Apple rejected Samsung’s Pay Mini app, for ‘undisclosed reasons’, which would have allowed iOS users to use Samsung’s Mobile Payment service. The Apple devices also come at a premium price, however ‘iMessage’ offers a way to message between iPhones without any SMS charge, giving your business a cost-effective way to communicate. When it comes to your conversations, both iMessages and FaceTime are encrypted, so hackers waiting in the middle of a conversation won’t be able to see, hear or read what you are communicating. While Siri, Apple’s virtual assistant is now able to control third-party apps, allowing you to use voice commands to initiate a Skype call with a client or colleague, order an Uber taxi for your next meeting, or send a message on Slack, a chat app specifically designed for business use.

New iPhones


Android comes from the search engine giant Google. Unlike Apple, Google has allowed many phone companies to license it’s operating system, so you’ll find the Android OS in brands such as HTC, Samsung and Sony, amongst many others. This carries both a benefit and a weakness – the openness has meant that many of the large phone companies have tweaked the basic system, so you may experience a slightly different version dependent on the brand you choose. The openness has also heightened the level of competition. With so many Android phones to compete against one another, most android models will come at a cheaper price tag than the Apple devices, or pack some stand-out features such as the eye-popping 4K display featured in the Sony Xperia XZ Premium or the knock-out camera featured in the new Google Pixel 2 (Rated a phenomenal 98/100 on industry benchmark website DxOMark, placing it as the best smartphone camera in their rankings!). The Android home-screens are typically made up of app icons and widgets that automatically update – highly useful for your business calendar and emails.  
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After a few years out of the limelight, BlackBerry came back with a vengeance. Releasing the KEYone earlier in May this year, as the “World’s most secure Android Smartphone”, with the world’s first embedded fingerprint sensor and largest battery ever featured in a BlackBerry. The KEYone is also preloaded with DTEK™ by BlackBerry, offering constant security monitoring and protection of your operating system and apps by letting you know when your privacy could be at risk and how you can take action to improve it. Beyond BlackBerry’s renowned security features, BB models feature the legendary BlackBerry Hub which brings all your messages into one consolidated place; including emails, texts and messages from any social media account.  Another benefit of BlackBerry  Hub, is the ability to manage multiple email accounts without switching between apps, with support for Gmail, Yahoo Mail, Outlook, Microsoft Exchange accounts, and many other IMAP and POP3 email providers. While the provided email and messaging infrastructure removes another pressure from your business. Finally, BlackBerry offers work-life balance which lets you securely separate any of your work content from your personal content. Almost giving you two devices in one and removing worry for your IT department and your private employees. 


Windows Phone

Finally, we have the Windows operating system from Microsoft. Models running on Microsoft’s mobile version of Windows include the HP Elite X3, Microsoft Lumia 950 XL and Nokia Lumia 930. Windows models feature Continuum, meaning you can use the phone on a larger display with a PC-like experience including the ability to control it with a mouse and keyboard. Windows phones also offer a personal experience with the ‘live tiles’ feature that lets you customise your home screen, pinning the apps you choose to Start. You can even set the size for each app, making it twice the width of a standard tile, or a tiny quarter-size tile – useful for example if you wanted to see the full details of your next appointment. Another large benefit has to be the built-in Office apps, allowing your employees to work on the go with familiar applications such as Word or Excel. However, there are not many Windows smartphones available. In fact Microsoft hasn’t launched a new Windows smartphone model for more than a year and has sold all licence rights to Nokia products to the Finnish company HMD. However, models are still available and the recent third-party HP Elite X3, is the best Windows 10 smartphone you can buy today.