All posts by Michaela Madgwick

Why more & more businesses are switching to VoIP (& why you should too…)

Thanks to bigger and better data capabilities, businesses can take advantage of VoIP aka the “Voice Over Internet Protocol”. This flexible phone system allows you to make calls over your internet connection.


"Switching to VoIP can save small businesses as much as 45 percent each month over traditional phone service." - ITWORLD.

VoIP drastically reduces costs for long distance and international calls, as well as the elimination of maintenance fees and costs associated with moving, adding or changing employee phone lines. Not to mention the storage space and equipment costs you'll save, compared to a traditional phone system. 

Take your phone system with you 
As long as you have access to a broadband connection, you can use your VoIP system anywhere. From your hotel room to the airport lounge, customers and employees can stay in touch by calling your regular business phone number.

Host conference calls
When you use VoIP services you can include as many people as you want in your conference call, as long as your Internet speed is strong enough to transfer all the voice data.

Update your voicemail
Didn't quite catch that? The pain of dialing your voicemail inbox, to listen to each message and then delete them is an annoyance of the past. With VoIP, voicemails can be automatically transcribed and delivered straight to your email inbox, allowing you to easily organise your messages or forward them on.

Ensure customers get the help they need
VoIP provides an inexpensive solution to ensure your customers are not left on hold or transferred to the incorrect departments. Customers will quickly be able to choose which group, individual or department to contact or dial directly if you choose to make particular extension numbers available.

Minimise waste: Pay only for what you need 
Employee leaving? With VoIP you can easily re-assign or remove lines, ensuring you're only paying for the resources you need. Scaling up? New employee lines can be added just as easily. 

Stay ahead...not behind

BT has chosen to discontinue ISDN lines in 2020 as it has acknowledged that IP (Internet over Protocol) is the future for communication and sees little value in investing more time and money into a technology that won’t enhance the future world. VoIP is the ideal alternative and the sooner your business has a plan in the place, the better. 

Is it easy to migrate across to VoIP?

With the right provider - Yes. Whether or not you're currently tied into a contract, we are here to help you plan for the future. Alongside expert advice, you can take advantage of a free VoIP system* to get you started. Click the big blue button to receive your free, no obligation quote or call our friendly team of advisors on 01252 854352, we are always more than happy to help! 

HMD Global announces 5 new Nokia devices

On February 25th, HMD Global unveiled 5 new Nokia devices: the Nokia 8 Sirocco, Nokia 7 Plus, Nokia 6, Nokia 1 and Nokia 8110.

Nokia 8 Sirocco

The 8 Sirocco is HMD Global’s designated flagship device. Following the popular trend of bezel-less screens as featured in the Samsung Galaxy S9, the 8 Sirocco sports a 5.5” edge-to-edge display with minimal bezels, capable of displaying media at 2K (2560 x 1440) on a p-OLED panel.  Powered by the Snapdragon 835 chip, the Sirocco 8 performance is on par with competing flagship devices including the Google Pixel 2, Samsung Galaxy Note 8, HTC U11 and Sony Xperia XZ Premium. When compared to the previous Snapdragon 821 chip, the 835 chip offers a 30% increase in efficiency, 27% higher performance, and is 40% less battery-consuming. Further specs include 6GB of RAM and a whopping 128GB of storage as standard. The cameras have Carl Zeiss optics with the main snapper having a dual-camera system (12MP and 13MP) while the front facer is 5MP. Finally, other features include an always-on-display, 3,260mAh battery and USB-C charging.

Image result for nokia 8 siroccoNokia 7 Plus

Powered by a 2.2GHz octa-core processor (Snapdragon 660), with 4GB of RAM/64GB, and expandable memory up to 256GB, despite not being a flagship device, the 7 Plus definitely offers a happy medium. Slightly larger than the 8 Sirocco, the 6-inch screen is encased in a 158.4 x 75.6 x 8.0mm aluminium body with copper edges. Impressively, the rear-camera features two lenses 12MP and 13MP, capable of optical zoom and low-light snaps. The front facing camera is a massive 16MP in comparison. Both cameras have Carl Zeiss optics. Further features include the latest version of Android – Oreo 8.0, a 3,800mAh battery and rear-mounted fingerprint sensor.


Nokia 6

The second-generation Nokia 6 is claimed by Nokia to be 60% faster than its predecessor. Featuring a 5.5” display,  2.2GHz octa-core processor (Snapdragon 630) with either 3GB RAM/32GB or 4GB storage RAM/64GB storage (microSD up to 128GB). The main camera snaps pictures with 16MP while the front-facer has 8MP using famed camera manufacturer Carl Zeiss’ optics. Further features include a 3,000mAh battery, USB-C charging and a rear fingerprint sensor.

Image result for nokia 6

Nokia 1

The Nokia 1 is a low-range smartphone, ideal for those who want a reliable phone for its basic functions. The Nokia 1 is powered by a MediaTek MT6737M 2.2GHz quad-core processor and has just 8GB of storage, however this can be expanded by 128GB with a microSD card. It has a 4.5-inch screen IPS 480p screen, removable 2,150mAh battery, Android Oreo (Go edition) and headphone jack.


Nokia 8110

After the previous success of the revamped 3310, it’s no surprise the Nokia 8110, iconic for its appearance in the Matrix, has now received an update. The sliding device is available in black or yellow, revealing a T9 keypad under its 4.5-inch 480p screen. The 8110 runs on the latest version of Android – 8.0 Oreo from the box and features a 2,150mAh battery. Powered by a 2.2GHz processor with 1GB of RAM and 8GB internal memory, the 8110 may not be the best for specs but is guaranteed appreciation by all those feeling nostalgic.

Image result for nokia 8110

For more information on the new Nokia devices, including information on pay-monthly or SIM only plans,  please do not hesitate to get in touch with your account manager via email or phone 01252 854352. We are always more than happy to help!

Is your business prepared for the ISDN switch off?

In line with current progressions in technology, the British Multinational Telecommunications giant, BT, will switch off ISDN lines in 2025, with purchases discontinued as of 2020. Initially introduced nationwide in 1986, connectivity has advanced greatly since the days of ISDN. In fact, the contribution of modern technology to each worker’s productivity is nearly five times greater today than it was 40 years ago.

The rapid adoption of key technologies over the last 40 years, including mobile phones, email, and business software, has meant the contribution of information and communications technology (ICT) to office worker productivity per hour is nearly five times (480%) more than what it was in the 1970s. – Centre for Economic and Business Research, conducted on behalf of telecoms operator O2.

Typewriters have given way to computers, computers have shrunk to tablets, party lines have evolved to private phone systems (PABX/PBX) and private lines have progressed into VoIP systems. Today’s technology provides businesses with limitless opportunities to improve their telephone communication processes. Never before has it been this easy to connect with your customers, prospects, colleagues and suppliers.

BT has chosen to discontinue ISDN lines as it has acknowledged that IP (Internet over Protocol) is the future for communication and sees little value in investing more time and money into a technology that won’t enhance the future world. Thanks to bigger and better data capabilities, businesses can take advantage of a great alternative, VoIP aka the “Voice Over Internet Protocol”. This flexible phone system allows you to make calls over your internet connection.

Key benefits of VoIP

Cut costs

Feature-rich system

Scale up or down easily 

Work anywhere

Multiple geographic numbers

Is it easy to migrate across to VoIP?

With the right provider - Yes. Whether or not you're currently tied into a contract, we are here to help you put a plan in place. Alongside expert advice, you can take advantage of a free VoIP system* to get you started. Click the big blue button to receive your free, no obligation quote or call our friendly team of advisors on 01252 854352, we are always more than happy to help! 

Fewer than half of consumers are taking advantage of the broadband speeds available – are you?

Communication is at the heart of every business. Ensuring you can sell your goods and services, connect to your customers, deal with suppliers and manage your workforce. At CMM, we understand reliable and high quality broadband and mobile connections are vital for our customers to successfully run their business, and for some digital enterprises, actually deliver their services or products.

In January 2018, the government announced it had hit it’s connectivity target, with 10 out of 20 households and businesses now with access to ultrafast broadband connectivity. Yet only 38 percent of the population are taking advantage of the superfast broadband available to them, with the majority still using ADSL lines without feeling the need to upgrade (Ofcom).

Just 38% of the population are taking advantage of superfast broadband

We offer a variety of connectivity solutions, ranging from ADSL to private circuits, to ensure you receive a tailored plan that will optimise your telecoms infrastructure, according to your budget and needs. Most importantly, we want you to be aware of the newer technology that is available, to ensure your business is benefiting from recent advances and running as productively as possible.

Are you due an upgrade?

To determine whether opting for an upgraded solution would benefit you, you may wish to consider the following:

  1. Do you use your broadband at the same time as other people in your office or site?
  2. Download large online files on a regular basis?
  3. Upload videos and other large files to the web?
  4. Use Cloud or video-calling services such as Skype?
  5. Offer Wi-Fi to customers?
  6. Rely on the internet as a vital tool to run your business?

Alternatively, you can read our quick guide below about the recommended solutions for different business needs.


ADSL operates on a standard analogue phone line to your premises, to offer speedy and secure internet access. Although download and uploads speeds are a long way behind Fibre to the Cabinet, ADSL is suitable for businesses that are unable to receive FTTC internet or that just need the internet as a basic tool for activities such emailing, placing orders online or blogging.

✓ Ideal for small business’s looking for a cost-effective, basic use solution.

Fibre to the Cabinet:

FTTC involves running fibre optic cables from the telephone exchange or distribution point to the street cabinets which then connect to a standard phone line to provide broadband. This is combined with a copper cable from the cabinet to the business that can deliver much faster speeds over shorter distances. Benefits include file download and upload in seconds, improving the use of multi-media and conferencing facilities. Along with increased productivity with no delay’s online, FTTC can also lower call costs by taking advantage of VoIP delivered over Fibre.

✓ Ideal for business’s requiring a fast connection to the internet or services such as video conferencing, IP Voice and Cloud services.

Leased Lines/Private Circuits:

A Leased Line is a dedicated connection to the internet with guaranteed upload and download speeds, SLAs and an uncontended connection. This means that your internet speeds won’t be affected by your neighbours usage. Although still relatively expensive compared to FTTC, prices for your own dedicated connection have reduced dramatically in recent times. There are many different variants of private connection, which we would be happy to talk through with you.

✓ Ideal for businesses requiring a fast connection with guaranteed speeds, and quick response times for faults.

For more information on connectivity solutions, please do not hesitate to get in touch. You can call us on 01252 854352 or email: for more information and advice on connectivity solutions, or request your free, no obligation quote and see the savings we could offer, all we need is a copy of your last bill.

Samsung has revealed the new Galaxy S9

Samsung has revealed the highly anticipated Galaxy S9. The S9 continues the popular trend of bezel-less screens, sporting a 5.8″ full frontal glass, edge-to-edge display, termed by Samsung as an “Infinity Display”. The Infinity displays have been showcased on previous Samsung models including the S8, the S8 Plus and Note 8. For those keen on previous designs, the Galaxy S9 follows closely to the look of S8 and has been released alongside a second, larger version, the Galaxy S9+, which sports a 6.”2 Infinity Display.

Image result for samsung galaxy s9 and s9+

The latest flagship packs a next generation dual-aperture camera, designed to adapt to super low and bright light automatically. In dark or nighttime settings, the S9 camera lens will open to F1.5 mode, providing multi-frame noise reduction so that you can capture nighttime shots with clarity. In the daylight, the lens will shift to F2.4 mode.  For those with a creative spark, the aperture can also be toggled manually to create a mood.

(Left: F1.5 aperture mode, Right: F2.4 aperture mode)

(Left: F1.5 aperture mode, Right: F2.4 aperture mode)

The camera also features new super slow-motion abilities, allowing you to shoot 960 frames per second in 6 second clips. This feature however only supports HD resolution which can drain both your storage (roughly, 100-200MB per minute of HD video) and battery life. However with the option to expand the memory and wireless quick charging, this is less of an issue for S9 users. Finally, the camera is equipped with upgraded optical image stabilisation so you’ll be able to minimise any vibrations from your hands for a steady shot.

The S9 has an improved version of Bixby, the Samsung virtual assistant, that can work alongside the updated camera to provide real-time language translation. Similarly to Google translate, with the S9 you can now point the camera (In Bixby mode) at some foreign text and Bixby will generate translated information overlaid onto the image it’s viewing in real-time, whether you wish to translate a road sign while navigating or decipher the lunch menu.

Further features include the latest version of Android – 8.0 Oreo, a waterproof body and improved stereo speakers, claimed by Samsung to provide 1.4x more powerful sound than any previous Galaxy model.  Security has also been given a boost with a new combination of facial recognition and a iris scan when unlocking your device. This is also useful for identification in low light settings as the two can work together to ensure you can be verified. This means the galaxy flagship now offers six different ways to secure your device, whether you choose the iris scanner, facial recognition technology, fingerprint sensor, a simple password, pattern or pin.

Spec overview

  • 5.8″ Quad HD SuperAMOLED Infinity Display
  • Android 8.0 Oreo
  • 12MP rear camera with OIS
  • 8MP camera
  • 4GB RAM
  • 64GB storage, expandable up to 400GB via microSD
  • Waterproof IP68
  • Wireless charging

Although unveiled, the new devices will be not be released until March 13th 2018.

For more information on the new Samsung devices, please do not hesitate to get in touch with your account manager via email or phone 01252 854352. Your account manager can also give you information on pay-monthly or SIM only plans once the new devices are available.  We are always more than happy to help!

Android Oreo – Key improvements & how to update


Behind the scenes power and efficiency

According to Google's tests on it's flagship Pixel, Android Oreo offers 2x the boot speed when powering up your device. The latest Android OS also offers 'Background limits'. Although many operating systems offer the option to manually minimise background activity, Oreo automatically incorporates background limits. This means it will minimise activity in the apps you use the least, to ensure your device is energy efficient, without you having to lift a finger.


Autofill & Smart text selection

Once again, with efficiency and productivity at the forefront, Google has incorporated the 'Autofill' feature. With your permission, this means your device will be able to remember your logins and provide quicker access to your apps. Smart text selection means Oreo will recognise text when you select or tap, then recommends a next logical step via a suggested app.



Picture-in-Picture gives you the ability to see two apps or 'windows' at the same time, for example, you could check your calendar to schedule an appointment whilst simultaneously video calling your colleague.   


More apps with fewer taps

Oreo features 'Notification dots' this means you can quickly see what's new and easily clear them with a swipe. Android instant apps also means you can head directly into new apps directly from your web browser without the need to go through the installation process.  


Google Play Protect

Oreo ensures over 50 billion apps are scanned per day, including those you haven't installed yet, to ensure the Android app store and thus your device and data is safe. 

Compatible devices

All Google devices have been updated to Oreo, these include: Google Pixel 2/2XL, Google Pixel, Google Pixel XL, Pixel C, Nexus 6P or Nexus 5X. The Sony Xperia XZ1 and Sony XZ1 Compact also run Android Oreo out the box. 

The Oreo update for the Sony XZ Premium, Sony Xperia XZs, OnePlus 3T and OnePlus 3 is available now.

The following devices are awaiting the update:


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    Nokia 3
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    Nokia 5
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    Nokia 6
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    Nokia 8


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    U Ultra
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    U11 Life
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    U11 Plus


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    Galaxy S8
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    Galaxy S8 Plus​​​
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    Galaxy Note 8


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    OnePlus 5T
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    OnePlus 5


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    Moto Z​​​​
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    Moto Z Force​​​
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    Moto Z2 Force
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    Moto Z Play
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    Moto Z2 Play
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    Moto G5
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    Moto ​G5S
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    Moto G5 Plus
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    Moto G5S Plus
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    Moto X4
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    Moto G4 Plus


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    Xperia X
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    Xperia XZ
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    Xperia X Compact 
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    X Performance
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    X Compact
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    Xperia XA1
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    XA1 Ultra
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    XA1 Plus

How to update to Oreo 

  • Firstly, ensure your WiFi is on. You can do so by swiping down from the top of your screen and tapping the WiFi icon. 
  • Head to your Settings. Typically this is a gear shaped icon.
  • Scroll down and tap About Device, usually located at the bottom of the menu. If you're using an Android tablet, you may need to tap the General tab at the top of the screen first.
  • Tap Update. This may read "Software Update" or "System Firmware update" depending on your version of Android. 

Any questions?

If you have any difficulty updating your device, please do not hesitate to contact your account manager, we are always more than happy to help! 

You can get in touch via email: or phone 01252 854352.