5 ways in which Mobile Data Capture solutions can increase your productivity & customer service

What is the Mobile Data Capture solution?

Working alongside INKWRX™, we provide a digital data platform that will allow you to create your own business forms and publish them to use with either a digital pen and paper or tablet device. With the digital pen, your field notes are automatically converted to digital notes, while the tablet allows for instant digital capture. These notes are then securely imported into your company database, ensuring your customer data and information is safely, digitally stored. It is a quick and simple way to electronically send information back to your office, reducing administration and increasing productivity.

1) Save hours on tedious jobs 

Your business can save hours finding, filing, and re-keying mountains of paperwork, while the safe importation provides a central database that staff can use to synchronise, letting you provide a smooth, professional service from start to finish.

2) Cut staff expenses and time on admin

Your workforce can avoid unnecessary trips back and forth to the office dropping off paperwork, as data is automatically sent back to base. This reduces your expenses by eliminating the need for postage, transport and storage costs, and frees up admin time, allowing your staff to be more productive. In fact, productivity improves by 20% on average.

3) Provide accurate reporting 

Run a delivery service? You can finally avoid customer disputes over delivery times, or monitor how timely your drivers are. Whether you’re an engineer, healthcare worker, surveyor, training officer or a delivery driver, working in the field means you need data sent back to base quickly. With digital data capture, you can do just that, taking capture and input time from an average of 10 days to just 10 minutes.  

4) Offer a professional, modernised service 

With the digital pen and tablet app, you can customise your data capture sheets, fully branding forms and other documents, while accurate and timely data allows you to conduct faster invoicing and payments, improving your customer service and your cash flow.

5) Reap the benefits without big changes to working practices or capital outlay & receive a FREE ROI audit

You’ll receive a free return on investment audit. Taking into consideration the true cost of your current operations; capturing and processing data from the field, sending it back to base and then re-keying it. You’ll receive a calculation of the time that you can save on admin, and free up to re-invest. You will also receive the value of savings you’ll make on paper, mileage, and other costs. With all of these factors taken into account, you’ll also receive benefits of greater data security, improved customer service and faster cash flow.  We’ll then provide and manage the digital and/or tablets for your business.

Get in touch 

For more information on our Mobile data capture solution or to receive your free audit, please do not hesitate to get in touch! You can email sales@cmmtelecoms.co.uk or phone 01252 854352.