Monthly Archives: April 2018

Vodafone 4G calling on Apple iPhones now available

What is 4G calling? 

4G Calling enables you to make calls using the 4G network instead of switching to an earlier generation network such as 2G or 3G. Your phone stays on 4G when you make a call, so any apps in use keep their full 4G functionality and allows downloading of content, playing videos or anything else that relies on data streaming. 

Key benefits for you

4G calling means you'll be able to take advantage of superior call quality. Your call connection will be quicker and you may even find you receive a better signal in poor signal areas as the 4G capability travels further into buildings. 4G Calling also allows for handovers of calls between Wi-Fi Calling and 4G Calling.

Is my device and plan compatible? 

Compatible devices

Supported plans

Adding the following iPhone models (Software version iOS11.3), which can be purcharsed anywhere:

  • iPhone SE
  • iPhone 6s & 6sPlus
  • iPhone 7 & 7Plus
  • iPhone 8 & 8Plus
  • iPhone X

In addition to the existing list, Vodafone purchased only

  • Samsung Galaxy S7 & S7 Edge
  • Samsung Galaxy S8 & S8+
  • Samsung Galaxy S9 & S9+
  • Samsung Note8
  • Sony Xperia XZ & XZ premium
  • Sony Xperia XZ1 & XZ1 compact
  • Sony Xperia XA2
  • Huawei P10 & P10 Plus
  • Huawei Mate10Pro
  • Huawei P Smart

Business Value (inclusive)

Business Extra (inclusive)

Business Premier (inclusive)

Red (inclusive)

Red Extra (inclusive)

Red Entertainment (inclusive)

Red Value Bundle (inclusive)

Red Sharer – add on available

Business Plus – add on available

Business Advance – add on available

Business Freedom if Non VPN Version Selected– add on available

Please note you must be located in a 4G Calling enabled area, click here to check Vodafone's UK coverage map.

Good news for O2 users in London’s boroughs

O2 has partnered with Arqiva to deploy up to 300 small cells across London, one of the biggest outdoor small cell deployments by O2 in the UK to date!

“The agreement between O2 and Arqiva represents the start of this journey and we look forward to working together to deliver an enhanced experience for O2 customers.” – David Crawford, Managing Director, Telecoms & M2M at Arqiva

The cells will be installed on street assets, such as lampposts, to deliver targeted coverage and increased capacity in areas where mobile data demand is particularly high, for example outside transport hubs and major shopping areas.

Once installed, the cells will provide those of you living and working in some of London’s busiest borough’s  with enhanced mobile data capacity and coverage. These include the Borough of Hammersmith and Fulham, Richmond upon Thames, Wandsworth, Camden and Lambeth, to name a few. Initial sites will be live by this summer, with deployment continuing up to 2020.

In addition to immediate benefits for O2 customers, the partnership lays the foundations for a rapid deployment of 5G connectivity, once available. 5G will be the fifth generation of mobile network and is expected to dramatically out-do the performance of the current 3G and 4G networks.

“Ericsson predict that 5G’s latency will be around one millisecond – un-perceivable to a human and about 50 times faster than 4G.”

O2 5G

5G is expected to be capable of delivering extremely fast data with estimates between 10 – 50 Gbit/s compared with today’s average 4G download speed of 15 Mbit/s. In fact, back in 2013 Samsung tested 5G at 1Gbps and journalists reported that a HD movie could be downloaded in less than 30 seconds. Fast track to 2014 and Samsung set a mobile speed record of 7.5Gb/s in another 5G trail, while estimates predict the speed will reach 10Gb/s, with transfer rates as high as 800Gb/s further down the line, taking your download time of a full length film to around a second!

Alongside O2 and Arqiva, collaborations between BT and Nokia are taking place as well as Government initiatives, bringing the unveil of the latest generation mobile network closer and closer…

Vodafone Roaming Update

Red Essentials, Red Extra and Red Entertainment Plans
  • On the 10th May 2018, an additional 42 countries from the ROW Zone-1 and Zone-3 will be added to the Roam-Further Zone. This will mean that for £5 per day (exc VAT) you’ll be able to take your home plan of data, minutes and texts with you in even more places worldwide.
  • Albania and Bosnia & Herzegovina will be moved to the ROW Zone-1 (standard roaming rates) and into the Roam-Further Zone (ex-WorldTraveller, £5/day exc VAT).
  • The current Roam-Further footprint will increase from 60 to 105 countries.

Please note: initially this applies to new or renewing customers on these plans (from 10th May 2018) affecting existing customers at a later date.

Destinations currently included

Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Barbados, Bermuda, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, China, Colombia, Congo, Democratic Republic of, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Lesotho, Mexico, Mozambique, New Zealand, Panama, Peru, Puerto Rico, Qatar, Russia, Sabah (Netherland Antilles), Serbia, Singapore, Saint Eustatius (Netherland Antilles), Saint Maarten, South Africa, St Kitts and Nevis, St Lucia, St Vincent, Suriname, Thailand, Trinidad & Tobago, Turks & Caicos, United States of America, Uruguay and US Virgin Islands

Destinations being added from 10th May 2018

Afghanistan, Andorra, Armenia, Bahrain, Bangladesh, Cambodia, Fiji, Georgia, Honduras, Jordan, Kazakhstan, Korea, Kuwait, Laos, Macau, Macedonia, Malaysia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Myanmar, Nicaragua, Oman, Pakistan, Papua, New Guinea, Paraguay, Philippines, Samoa Western, Saudi Arabia, South Sudan, Sri Lanka, Swaziland, Taiwan, Tanzania, Tonga, Ukraine, United Arab Emirates, Uzbekistan, Vanuatu and Vietnam
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Albania and Bosnia & Herzegovina

Business Value, Business Extra and Business Premier Plans
  • Albania and Bosnia & Herzegovina are currently in the inclusive Europe Zone (charged as domestic). These countries will be moved to the ROW 1 Zone (standard roaming rates) and to Business Traveller World Zone (£5/day exc VAT).

Please note: this initially applies to new or renewing customers on these plans (from 10th May 2018) ,affecting existing customers at a later date.

Get in touch

If you have any questions regarding the Vodafone roaming updates, please do not hesitate to get in touch, we are always more than happy to help! You can email our team via sales@cmmtelecoms.co.uk or phone 01252 854352.

Survey reveals nearly 1/2 of UK workers are unable to make calls or use data inside the office

CommScope's productivity and mobile connectivity survey has found that nearly half of all workers in the UK are forced to make calls or access data outside of their office premises due to poor connectivity.

Key survey findings

  • 73% of people pointed to poor connectivity as a reason for affecting work efficiency.
  • 44 per cent of respondents said they had to leave the office to use data or make a phone call with 23 per cent having productivity hindered once a week.
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    Despite 77% of respondents considering connectivity in the workplace important for completing tasks.

Struggling with dropped calls or poor clarity? 

Poor indoor reception can be caused by obstacles blocking or creating distance from the network tower. Whether you’re located in a rural or urban dense area, CMM has the solution to ensure you no longer have to sacrifice your communications quality.

Meet the Cel-Fi Pro

Cel-Fi Pro is a CE and FCC approved Smart Signal Booster that strengthens your 3G or 4G signal coverage, by eliminating dead zones and dropped calls. With IntelliBoost© technology, the Cel-Fi system automatically adjusts itself to ensure you are always getting the optimal coverage available.

How does it work? 

The Cel-Fi PRO has four internal antennas built in to the units, and an external antenna port that allows for connection to an aerial (additional aerial cable not included). The multi-directional technology seeks to find the best signal and adjust to it accordingly. This means Cel-Fi can create a large coverage bubble which automatically adjusts to the size of your indoor environment – making it ideal for multi-story homes and small to medium sized businesses. It also increases Radio Frequency (RF) network capacity for mobile operators, eliminating the possibility of interferences to the mobile operator’s spectrum whilst allowing support for up to 20 of your devices simultaneously.

How will the Cel-Fi Pro benefit me? 

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    Communication is vital for business and day-to-day life. The Cel-Fi Pro ensures you have a high quality, reliable aid in place so that you can stay connected to your workforce, family and friends, without your environment jeopardising your call quality and coverage.
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    Improved 4G and 3G also means you can take advantage of faster downloads and smoother streaming – whether that be Netflix at home or video-conferencing in the office.
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    Cel-Fi Pro does more so your smartphone can do less. The power that would be used by your device to search for signal, can be saved and used for downloading, making calls, taking pictures and more.
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    Cel-Fi Pro provides 100dB of signal gain, 1,000 times stronger than traditional analogue boosters, which provide 60-70 dB of gain.
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    Coverage of 13,000 sq. ft. / 1,200 m2, is 5-10 times larger coverage than most boosters.
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    Support up to 20 devices simultaneously.
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    Boosts both 3G and 4G signal coverage for O2, EE, Three or Vodafone.

How do I get set up?

The Cel-Fi Pro is not suitable for all applications and in some cases, an additional accessory, the Cel-Fi PRO X may need to be used. The Pro X connects the Cel-Fri Network Unit and Coverage Unit together via a cable if your building does not allow a wireless signal between the two. This variant is perfect for a cellar or basement.

Our team of advisors will be able to assess your situation and devise the best solution for your area, followed by an efficient installation so you can optimise your coverage as soon as possible. For more information, please do not hesitate to get in touch, we are always more than happy to help!

5 signs you should invest in a better telecoms strategy

1

Frequent bill shock

Mobile data consumption is rising fast, as are your costs, particularly the sting of unforeseen or costly roaming fees. We partner with Wandera to provide a data management solution that allows you to not only compress data in real-time but also cap data usage across all of your employee devices. Giving you the ability to predict and control costs.

2

No back up plan

Did the recent snow shower hinder your ability to work as normal? At CMM, we've invested in technology that allows us to work whenever and wherever we want to. Our tool of choice is Microsoft Office 365, the cost-effective smart solution to cloud computing. Office 365 ensures emails, calendar and contacts are automatically updated across our PC’s and Smartphones so we can access customer details and schedule that prospect meeting whether at home or in the office. If the snow hits, we can hold our sales & support meetings via Skype, share our sales forecast in Excel on everyone's devices of choice simultaneously and any member of our team can edit it accordingly. Are you able to work flexibly? 

3

Little control of your devices

Are you aware of how your employee devices are being used? With Mobile Device Management, you are able to set restrictions on features, apps, iCloud and content across your corporate devices, to ensure your workforce stays focused. Better yet, you can enforce location-based compliance ensuring your staff receive freedom at home and you utilise employee productivity in the office.

4

Lack of security

Device lost or stolen? Mobile Device Management carries the further benefit of allowing you to remotely locate, lock or wipe devices to ensure your corporate data stays safe in the wake of an unfortunate event. You'll also be able to detect and restrict jailbroken and rooted devices and set high-level password policies. In light of the new GDPR regulations it is now even more vital that you are in control of your data and the security of your mobile devices.  Protecting your mobile devices from any attacks is crucial as is a clear boundary between business data and personal data.

5

Outdated infrastructure

As technology is moving forward, many businesses are being left behind. In fact, only 38% of the population are taking advantage of the superfast broadband available to them, with the majority still using ADSL lines without feeling the need to upgrade (Ofcom).


Are you due an upgrade?

To determine whether opting for an upgraded solution would benefit you, you may wish to consider the following:

  1. Do you use your broadband at the same time as other people in your office or site?
  2. Download large online files on a regular basis?
  3. Upload videos and other large files to the web?
  4. Use Cloud or video-calling services such as Skype?
  5. Offer Wi-Fi to customers?
  6. Rely on the internet as a vital tool to run your business?

We want you to be aware of the newer technology that is available, to ensure your business is benefiting from recent advances and running as productively as possible. Alongside the upcoming ISDN switch off, it is even more important that your business considers it's current set up.

Here to help

We offer a variety of solutions and packages to suit businesses of all shapes and sizes and our friendly team are more than happy to provide you with a free, personalised quote, alongside expert advice.

You can get in touch via email: sales@cmmtelecoms.co.uk or phone 01252 854352. 

Are e-SIMs the future?

The e-SIM has recently been featured in Apple’s Watch Series 3 and Google Pixel 2, although UK carriers currently do not support the technology, it has been predicted that e-SIMs will be the future of all mobile devices.

What is an e-SIM?

E-SIMs are electronic or ’embedded’ SIM cards that will remove the need to have a physical SIM card. The electronic SIM card will be embedded into your device in the form of virtual chip, at the point of manufacture. From an aesthetic perspective, removing the need for a SIM card removes the need for a slot and thus means your smartphone could sport a sleeker look. The spare space could also be utilised by manufacturers for other functions, for example larger, more powerful batteries.

E-SIM-Sizes

How will the e-SIM benefit me?

Beyond design, removing the need for a physical SIM means our support team will be able to speed up the process of switching network carriers for you, without the need to order a new SIM. We’ll be able to complete the process remotely so you can save a trip into the office. You’ll also be able to wave goodbye to fee’s for ‘unlocking’ mobile devices locked to a specific carrier. For those who often travel, you’ll be able to connect your e-SIM to a local carrier and avoid international roaming bills. 

It’s likely the e-SIM will appear in new handsets over the next year while carriers begin adopting compatibility for their networks. Your account manager will continue to update you on any changes.