Monthly Archives: March 2018

HTC announces Desire 12 and Desire 12 Plus are coming soon

HTC reveals new Desire 12 and Desire 12 Plus

HTC has announced the Desire 12 and 12+ as its latest mid-range smartphones. Inspired by the U Series, the design features curved edges and HTC’s iconic liquid surface, streamlined for a new look.

HTC Desire 12

The Desire 12 features a 5.5″ display, operating with a MediaTek MT6739 quad core 64-bit processor and 2GB of RAM with 16GB of internal memory. Depending on the region, a 3GB of RAM with 32GB may also be available. The Desire 12 features a 5MP front camera and 13MP rear camera with Full HD 1080p video recording. The battery will provide a capacity of 2730mAh.

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HTC Desire 12+

The Desire 12+ takes the specs up a notch. Sporting the largest display in the entire Desire series, at 6″, alongside an octa-core Snapdragon 450 processor and 3GB RAM with 32GB of storage. Following in Samsung’s footsteps, the 12+ also features a 13MP + 2MP dual camera. The front camera is also improved, at 8MP. For those wanting more power, the Desire 12+ offers a battery capacity of 2,965mAh. Finally, the HTC Desire 12+ will feature the latest version of Android Oreo – view the key improvements here.

Both models incorporate HTC Sense Companion, offering personalised suggestions such as smart alarms responding to your calendar or Battery Saver to remind you to charge up before you leave the house. HTC Sense also works to enhance performance by clearing junk files to free up space on your device.

Overview: 

HTC Desire 12

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    5.5" HD+ display
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    18:9 aspect ratio
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    13MP rear camera
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    2GB/3GB RAM
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    16GB/32GB storage 

HTC 12+

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    6" HD+ display
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    18:9 aspect ratio
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    13MP + 2MP dual camera
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    Front LED flash
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    Android O 
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    Octa-core 1.8GHz
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    3GB RAM/32GB storage

Currently, HTC is yet to release pricing, regional availability, a launch date or the official range of colours that will be available, however 'Cool Black', 'Royal Gold' and 'Warm Silver' have been speculated. Check back at the blog for further updates.

Operating in financial services or advice? Here’s how the new MiFID II regulations will affect you

As of January 2018, the Markets in Financial Instruments Directive (MiFID II) Regulations have been put into place by the EU in response to the 2008 financial crisis. This means significant changes to many areas relating to the conduct of business, including the regulations regarding the storing and recording of conversations.

Now any organisation providing financial services to clients linked to ‘financial instruments’, including those providing advice, will have to record and store all communications intended to lead to a transaction.

What's new? Key change overview 

The retention period for call recording data has stretched from 6 months to a minimum of 5 years.

Calls must be recorded for anyone in the "advice chain" that could lead to a trade.

Data must be proven to be quickly & easily retrievable for specific transactions or within a given time period.

What means of communication must be recorded?

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    Fixed line
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    Mobile calls & SMS
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    Mail
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    Fax
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    Email
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    And/or audio recording of client orders placed during face-to-face meetings that are intended to result in a trade. 

How do these communications need to be stored?

Recordings must be stored for a minimum of five years from the date the record is created (and if requested by the competent authority for up to seven years). All records must be kept in a 'durable medium' so that they can be effectively monitored for compliance, and in a way that allows them to be replayed or copied, ensuring the original record cannot be deleted or altered. All of this data  must be easily accessible and available upon the FCA's request.  

How do recordings need to be monitored?

To ensure compliance, your organisation will need to review all records on a period basis. The monitoring is specified as ‘risk-based and proportionate.’ So you will need to prove that the appropriate policies, procedures and management of your recordings are in place and that your management have clear supervision of these policies. Recording procedures must then be periodically re-evaluated with alternative or additional measures adopted if necessary. If you are not able to comply,  an investigation into why the records are not able to be retained will need to take place. Alongside the recorded data, records of these investigations must also be kept for a minimum of five years.

Not sure where to start?

For more information on MiFID II you can download our free fact sheet below.
Or take the pressure off and let us take the strain. Call our team of experts today on 01252 854352 or email sales@cmmtelecoms.co.uk and learn how we can help you comply with these new regulations.

We are always more than happy to help!

Why more & more businesses are switching to VoIP (& why you should too…)

Thanks to bigger and better data capabilities, businesses can take advantage of VoIP aka the “Voice Over Internet Protocol”. This flexible phone system allows you to make calls over your internet connection.

45%
Savings

"Switching to VoIP can save small businesses as much as 45 percent each month over traditional phone service." - ITWORLD.

VoIP drastically reduces costs for long distance and international calls, as well as the elimination of maintenance fees and costs associated with moving, adding or changing employee phone lines. Not to mention the storage space and equipment costs you'll save, compared to a traditional phone system. 

Take your phone system with you 
As long as you have access to a broadband connection, you can use your VoIP system anywhere. From your hotel room to the airport lounge, customers and employees can stay in touch by calling your regular business phone number.

Host conference calls
When you use VoIP services you can include as many people as you want in your conference call, as long as your Internet speed is strong enough to transfer all the voice data.

Update your voicemail
Didn't quite catch that? The pain of dialing your voicemail inbox, to listen to each message and then delete them is an annoyance of the past. With VoIP, voicemails can be automatically transcribed and delivered straight to your email inbox, allowing you to easily organise your messages or forward them on.

Ensure customers get the help they need
VoIP provides an inexpensive solution to ensure your customers are not left on hold or transferred to the incorrect departments. Customers will quickly be able to choose which group, individual or department to contact or dial directly if you choose to make particular extension numbers available.

Minimise waste: Pay only for what you need 
Employee leaving? With VoIP you can easily re-assign or remove lines, ensuring you're only paying for the resources you need. Scaling up? New employee lines can be added just as easily. 

Stay ahead...not behind

BT has chosen to discontinue ISDN lines in 2020 as it has acknowledged that IP (Internet over Protocol) is the future for communication and sees little value in investing more time and money into a technology that won’t enhance the future world. VoIP is the ideal alternative and the sooner your business has a plan in the place, the better. 

Is it easy to migrate across to VoIP?

With the right provider - Yes. Whether or not you're currently tied into a contract, we are here to help you plan for the future. Alongside expert advice, you can take advantage of a free VoIP system* to get you started. Click the big blue button to receive your free, no obligation quote or call our friendly team of advisors on 01252 854352, we are always more than happy to help! 


HMD Global announces 5 new Nokia devices

On February 25th, HMD Global unveiled 5 new Nokia devices: the Nokia 8 Sirocco, Nokia 7 Plus, Nokia 6, Nokia 1 and Nokia 8110.

Nokia 8 Sirocco

The 8 Sirocco is HMD Global’s designated flagship device. Following the popular trend of bezel-less screens as featured in the Samsung Galaxy S9, the 8 Sirocco sports a 5.5” edge-to-edge display with minimal bezels, capable of displaying media at 2K (2560 x 1440) on a p-OLED panel.  Powered by the Snapdragon 835 chip, the Sirocco 8 performance is on par with competing flagship devices including the Google Pixel 2, Samsung Galaxy Note 8, HTC U11 and Sony Xperia XZ Premium. When compared to the previous Snapdragon 821 chip, the 835 chip offers a 30% increase in efficiency, 27% higher performance, and is 40% less battery-consuming. Further specs include 6GB of RAM and a whopping 128GB of storage as standard. The cameras have Carl Zeiss optics with the main snapper having a dual-camera system (12MP and 13MP) while the front facer is 5MP. Finally, other features include an always-on-display, 3,260mAh battery and USB-C charging.

Image result for nokia 8 siroccoNokia 7 Plus

Powered by a 2.2GHz octa-core processor (Snapdragon 660), with 4GB of RAM/64GB, and expandable memory up to 256GB, despite not being a flagship device, the 7 Plus definitely offers a happy medium. Slightly larger than the 8 Sirocco, the 6-inch screen is encased in a 158.4 x 75.6 x 8.0mm aluminium body with copper edges. Impressively, the rear-camera features two lenses 12MP and 13MP, capable of optical zoom and low-light snaps. The front facing camera is a massive 16MP in comparison. Both cameras have Carl Zeiss optics. Further features include the latest version of Android – Oreo 8.0, a 3,800mAh battery and rear-mounted fingerprint sensor.

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Nokia 6

The second-generation Nokia 6 is claimed by Nokia to be 60% faster than its predecessor. Featuring a 5.5” display,  2.2GHz octa-core processor (Snapdragon 630) with either 3GB RAM/32GB or 4GB storage RAM/64GB storage (microSD up to 128GB). The main camera snaps pictures with 16MP while the front-facer has 8MP using famed camera manufacturer Carl Zeiss’ optics. Further features include a 3,000mAh battery, USB-C charging and a rear fingerprint sensor.

Image result for nokia 6

Nokia 1

The Nokia 1 is a low-range smartphone, ideal for those who want a reliable phone for its basic functions. The Nokia 1 is powered by a MediaTek MT6737M 2.2GHz quad-core processor and has just 8GB of storage, however this can be expanded by 128GB with a microSD card. It has a 4.5-inch screen IPS 480p screen, removable 2,150mAh battery, Android Oreo (Go edition) and headphone jack.

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Nokia 8110

After the previous success of the revamped 3310, it’s no surprise the Nokia 8110, iconic for its appearance in the Matrix, has now received an update. The sliding device is available in black or yellow, revealing a T9 keypad under its 4.5-inch 480p screen. The 8110 runs on the latest version of Android – 8.0 Oreo from the box and features a 2,150mAh battery. Powered by a 2.2GHz processor with 1GB of RAM and 8GB internal memory, the 8110 may not be the best for specs but is guaranteed appreciation by all those feeling nostalgic.

Image result for nokia 8110

For more information on the new Nokia devices, including information on pay-monthly or SIM only plans,  please do not hesitate to get in touch with your account manager via email sales@cmmtelecoms.co.uk or phone 01252 854352. We are always more than happy to help!

Is your business prepared for the ISDN switch off?

In line with current progressions in technology, the British Multinational Telecommunications giant, BT, will switch off ISDN lines in 2025, with purchases discontinued as of 2020. Initially introduced nationwide in 1986, connectivity has advanced greatly since the days of ISDN. In fact, the contribution of modern technology to each worker’s productivity is nearly five times greater today than it was 40 years ago.

The rapid adoption of key technologies over the last 40 years, including mobile phones, email, and business software, has meant the contribution of information and communications technology (ICT) to office worker productivity per hour is nearly five times (480%) more than what it was in the 1970s. – Centre for Economic and Business Research, conducted on behalf of telecoms operator O2.

Typewriters have given way to computers, computers have shrunk to tablets, party lines have evolved to private phone systems (PABX/PBX) and private lines have progressed into VoIP systems. Today’s technology provides businesses with limitless opportunities to improve their telephone communication processes. Never before has it been this easy to connect with your customers, prospects, colleagues and suppliers.

BT has chosen to discontinue ISDN lines as it has acknowledged that IP (Internet over Protocol) is the future for communication and sees little value in investing more time and money into a technology that won’t enhance the future world. Thanks to bigger and better data capabilities, businesses can take advantage of a great alternative, VoIP aka the “Voice Over Internet Protocol”. This flexible phone system allows you to make calls over your internet connection.

Key benefits of VoIP

Cut costs

Feature-rich system

Scale up or down easily 

Work anywhere

Multiple geographic numbers

Is it easy to migrate across to VoIP?

With the right provider - Yes. Whether or not you're currently tied into a contract, we are here to help you put a plan in place. Alongside expert advice, you can take advantage of a free VoIP system* to get you started. Click the big blue button to receive your free, no obligation quote or call our friendly team of advisors on 01252 854352, we are always more than happy to help!