Monthly Archives: December 2017

Keeping your child safe online – for O2 & Vodafone users

Keeping your child safe online – for O2 & Vodafone users

In the wake of EE’s latest venture with Internet Matters,  a not-for-profit organisation dedicated to ensuring the safety of children online, the team at CMM telecoms have put together a short guide for Vodafone & O2 users.


Vodafone offers a variety of free resources including how-to-guides, their Digital Parenting magazine and Web Super Skills cards. You can read or print the magazine for free online, with 6 issues currently available. The Web Super Skills cards focus on five internet safety messages. To create the cards, Vodafone teamed up with the creators of ‘Moshi Monster’s’, to offer an engaging internet safety pack for 4-10 year olds. You can download and print the pack here.

Digital Parenting 5 keeping children safe online (1)


O2 campaigns alongside NSPCC, the leading children’s charity fighting to end child abuse in the UK, Channel Islands and Isle of Man. As innocent searches can reveal less innocent results, O2 and the NSPCC offer a free helpline for parents as well as appointments at O2 stores to set up parental controls on your device. The controls can be used to block upsetting or harmful content, control in-app purchases or manage how long your child spends online. You can find out more here.


For tips by EE, please click here.

EE – the first mobile network operator to join Internet Matters

EE – the first mobile network operator to join Internet Matters

Internet Matters is a not-for-profit organisation that aims to keep children safe in the digital world. Partnered with the renowned internet industry leaders including Sky, TalkTalk, Virgin Media and BT, EE is now their latest partner and the first mobile network operator to join. The new partnership came after EE’s research findings:

  • 35% of parents are planning on giving smartphones or tablets to their children this Christmas,
  • 40% do not consider online safety when making purchases,
  • 25% have never used parental controls,
  • A further 25% were unlikely to take the time to set up their child’s new tablet or smartphone safely during a busy Christmas day before letting them get online.

BeFunky Collage

EE will be offering free wrapping paper containing online safety tips across 200 stores. The paper is designed with a festive theme and easy-to follow advice on the inside. Internet Matters and EE hope that the paper will provide overwhelmed, uninformed or ill-equipped parents the information they need to talk about online safety issues with their children. Support will also be available in-store alongside information on Internet Matter’s website. Internet Matter’s advice in an ever-growing digital world consists of the following:

How can you keep your child safe online this Christmas?

  • Check the basic safety settings are set up and active e.g. location settings and the app store permissions
  • Review their apps – make sure they are age appropriate and privacy settings are on
  • Turn on Google ‘Safe Search’ and ‘Restricted Mode’ on YouTube to help screen out inappropriate content
  • Check they’re connected safely – set parental controls on your broadband and apply a content lock on their mobile network
    – All EE phones are set by default to moderate which limits access to things like pornography – but EE also offers one of the most comprehensive content locks in the UK, specifically designed for parents to activate on devices that they give to children that restricts un-moderated social media and sets Google Safe Search by default. Parents can set this by texting ‘strict’ to 879.
  • Stay engaged – have regular conversations with your children about what they do
Ensure your children know the rules:
  • Always keep your phone safe and secured with a PIN
  • Don’t answer calls from numbers you don’t recognise
  • Don’t give your number to strangers
  • Never share personal information online
  • Never send pictures to people you don’t know

Vodafone or O2 user?

Click here for our guide on Vodafone & O2 child security. 

Christmas opening hours

This year we will be giving to Phyllis Tuckwell, a hospice that cares for the terminally ill and their families throughout West Surrey and part of the North East Hampshire. If you would like to, you can make your donation here.

Holiday Opening Times:
Friday 22nd Dec: 9:00am – 5:00pm
Monday 25th Dec – Monday 1st Jan: Closed
Tuesday 2nd Jan: 9:00am – 5:30pm

If you really can’t wait, you can get in touch through our emergency email: or leave a message on 01252 854352, we are always more than happy to help.

Best wishes,
The team at CMM Telecoms.

Improve security on your Android device

How to improve security on your Android device

Lock your apps

AppLock is a free app that allows you to lock your SMS, Contacts, Gmail, Facebook, Gallery, Market, Settings, Calls and any app of your choice, allowing you to protect your privacy and control access to your phone.

How to make your Android device more secure

Download here

Create multiple user accounts

If you own an Android tablet and are sharing with your partner, children or even colleagues in the office, you can create multiple user accounts to help you protect your privacy. In Jelly Bean for tablet, you can head to Settings > Users and set up your accounts, you can also create another general account for anyone that may borrow your device.

Add owner info

Adding owner info can improve your chances of having your device returned to you if you accidentally leave it in a public place. Head to Settings > Security > Owner info. A small box will appear for you to type in your contact information such as your full name and address, which will then appear on your lock screen, making it easier for someone to return your device.

How to make your Android device more secure

Protect your data

Firstly we recommend preparing a backup of your data, click here for our guide on backing up your Android device. We also recommend you enable remote wipe, which will give you the ability to remotely wipe your device if it’s lost or stolen.

Apple iPhone X/8/8+ fast charger – worth the investment?

Apple iPhone X/8/8+ fast charger – worth the investment?

The Apple iPhone X, iPhone 8 and iPhone 8 Plus are the first devices to support quick charging – offering up to 50% of juice in just 30 minutes. Despite the new devices being capable of quick charging, the feature will not work with the included standard Lightning cable and iPhone charger. To take advantage, you’ll need to purchase additional accessories that are compatible with USB Type-C charging, setting you back £74 (£25 for the adaptor cable and from £49 for the USB-C charger). A catch Apple has been criticised heavily for. Is it worth it?

Tests by 9to5mac

Despite the significant amount, tests by 9to5mac do support Apple’s claims of up to 50% charge in 30 minutes – in fact results exceed Apple’s claims by 6%. Saving you time and stress when in a hurry. Clearly the difference between the Apple (5W) charger, included with your new iPhone X, 8 or 8 Plus is offering no where near as much power as the available 29W fast charger. Third party options include the Anker (ships from the U.S.) and Aukey (available in the UK), offering a slightly lower price tag, although they will not include support from Apple if you have an issue. When purchasing any third-party accessory, always look for the MFi logo on their packaging to avoid counterfeit or uncertified products that could damage your device.


Beyond fast charging, Apple has now released the iOS 11.2 update which has enabled faster wireless charging when paired with the Belkin Boost Up Wireless Charging Pad or Mophie Wireless Charging Base, both £54.95 each. Although the accessories are expensive, your iPhone is a tool you use on a daily basis and there’s no doubt these accessories will make your life easier. For more information on the Apple accessories, please do not hesitate to contact your account manager on 01252 854352 or email, we are always more than happy to help!