Monthly Archives: November 2014

iOS 8 Data Roaming Issue

iOS 8 Data Roaming Issue

Various customers who have downloaded the latest operating system from Apple – iOS 8, have since reported having difficulty with data roaming. After looking into the issue, we have found that the problem is linked to a software setting in iOS 8. It places a new setting on the device which, if enabled, will stop you from using your data while you’re abroad.

In the short-term, it’s easy to change this setting and enable data roaming on your device.

If you’ve updated to iOS 8 and want to use your phone to access the internet abroad, you’ll need to update your settings. Don’t worry, it’s easy. The instructions can be found below:

Go to ‘Settings’ then ‘Cellular’ or ‘Mobile’, turn ‘Data Roaming’ on, and ‘EU Internet’ off (even if you’re in Europe).

iOS 8 Data Roaming Issue

Then you’ll be all set to go.

We are currently waiting to hear back from Apple on whether an automated fix may be available to offer a long-term solution – and will be updating the blog with any news.

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