Monthly Archives: July 2014

How to remotely access your voicemail

How to remotely access your voicemail, access EE voicemail from another phone, access vodafone voicemail from another phone, access O2 voicemail from another phone,How to remotely access your voicemail from another device

Dead on battery? Lost your phone?

Follow our instructions on how to access your voicemail from another device…

For Vodafone users:

1)    Dial 07836121121
2)    Select Option 2
3)    Enter your mobile number
4)    Enter your pin – When prompted enter your pin or passcode. This is same pin you use when accessing your voicemail from your own phone. If you do not know your pin and you are a Callmaster Mobile customer, please do get in touch with us, we can request a pin re-set for you.
5)    Listen to your messages.

For EE users:

1)    Dial 07953222222
2)    Select Option 2
3)    Enter your mobile number
4)    Enter your pin – When prompted enter your pin or passcode. This is same pin you use when accessing your voicemail from your own phone. If you do not know your pin and you are a Callmaster Mobile customer, please do get in touch with us, we can request a pin re-set for you.
5)    Listen to your messages.

For O2 users:

1)    Dial your own number
2)    Press *
3)    Enter your pin – When prompted enter your pin or passcode. This is same pin you use when accessing your voicemail from your own phone. If you do not know your pin and you are a Callmaster Mobile customer, please do get in touch with us, we can request a pin re-set for you.
4)    Listen to your messages.

Other posts you may like:

How to turn your voicemail on and off – Guide for Vodafone, O2 & EE users.

[sg_popup id=1]

The Top 5 Ways to Break an iPhone

mobilephonechecker.co.uk polled 1,486 UK adults who have all broken, dented, or scratched an iPhone handset. They found:

The average broken iPhone is destroyed or damaged just 10 weeks after purchase – and under 6 weeks for an iPhone 4 or 5.

And when they’re not being broken, it seems they’re being stolen. With a recent report from the Home Office estimating more than 700,000 handsets were stolen just last year.

So what are the top 5 ways to break your iPhone?

1. Dropped on a hard surface (43%)

2. Fallen into water (toilet, sink, bath, etc) (35%)

3. Stood or sat on accidentally (32%)

4. Left on roof of car (12%)

5. Broken by child (10%)

These figures truly do highlight why we recommend mobile insurance to all our mobiles customers – (alongside the hefty costs for mobile repairs).

The insurance cover we offer protects you from accidental damage, theft, accidental loss and covers any electrical or mechanical breakdown that occurs outside of the manufacturer’s guarantee period.

Why? Because we’re here to keep you connected.

DND issue on iPhones following latest software update

Do not disturb issue

We have recently found various customers have had issues with their iPhones following the latest update of software.

It seems the update has automatically turned on the Do Not Disturb (DND) feature on the iPhone, with repeated calls function available.

This means that if anyone phones, the call will be sent directly to voicemail – without a notification to the user. While the repeated calls function means that if the caller then makes the same call within a 3 minute period, it will not silence the call.

If you believe your calls are going directly to your voicemail without a notification of a missed call, please follow the below instructions:

1) Firstly, please see if the DND symbol is apparent – the symbol is similar to a half moon shape and will be sat next to your battery bar.

DND Settings - iPhone receiving calls without notification

 

2) If visible, go to your iPhone home screen, select ‘settings’ and scroll down to ‘Do Not Disturb’

DND Settings - iPhone receiving calls without notification

 

 

 

 

 

 

 

 

 

 

 

 

 

3) Select Do Not Disturb, and ensure Manual is switched off so that it looks as it does below, and is not enabled (green).

DND Settings - iPhone receiving calls without notification

 

 

 

 

 

 

 

 

 

 

 

 

 

If you have any further issues following the iPhone update, please do not hesitate to get in touch with our support team. We are always happy to help.

You may also like: